Automotive Service Advisor-4 day work week

Toyota of Greensboro; Greensboro (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Closed Sundays

4 day work week

Weekly training pay during Training

Month end bonus potential over $3,000

Paid training

Job summary

Toyota of Greensboro is seeking an Assistant Service Manager/Advisor to join the Service team. This customer-facing role welcomes applicants with no prior management or Service Advisor experience and offers paid training to develop in-house expertise.

A four-day work week and weekly guarantee pay during training help support new hires while building a career in automotive service. Responsibilities include managing flow on the Service Drive, liaising between technicians and customers, and

Qualifications

• Organized and friendly personality.
• Attendance mandatory.
• Comfortable working on a Tablet.
• Valid driver's license and automobile insurance.
• Applicants must be 18 years of age or older.
• All applicants must pass pre-employment testing including background checks and drug test.

Responsibilities

• Oversee flow of Service Drive Lane and ensure customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out additional assignments to leave a positive impression.
• Liaise between the technician and customer, providing vehicle reports and maintenance recommendations.
• Ensure daily inventory of technicians' time is ethically sold to service customers.
• Provide concierge support for owner inquiries to assure the highest customer experience and satisfaction.

Skills

Customer service

Organizational skills

Communication

Attention to detail

Tools

Tablet

Job description

We are seeking a Assistant Service Manager/Advisor (ASM) to join our Service team.

What We're Looking For

Our ideal candidate is someone can work in a customer-facing, fast-paced environment coupled with exceptional resiliency and composure. No previous management or Service Advisor experience is required but welcomed! If you are currently in a customer-facing role and looking to take your career to the next level, this might be the right opportunity for you!

Why Toyota of Greensboro?

• Closed Sundays
• 4 day work week
• Weekly guarantee pay during Training
• Month end bonus potential over $3,000
• No experience necessary
• All Toyota training will be done in house

WE OFFER

Paid training

• Medical Benefits, including dental and vision

401(k) retirement plan with company match

RESPONSIBILITIES

• Oversee flow of Service Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Work as the liaison between the technician and customer, providing vehicle reports, repair and maintenance recommendations.
• Ensures that the daily inventory of technicians' time is consistently and ethically sold to service customers.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the highest customer experience and satisfaction.

REQUIREMENTS

• Organized and friendly personality
• Attendance Mandatory
• Comfortable working on a Tablet
• Valid driver's license and automobile insurance.
• Applicants must be age 18 and up
• All applicants must pass pre-employment testing to include background checks and pre-employment drug test.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.