Automotive Service Advisor — $100k-$120k, Benefits

George Wall Ford; Red Bank (NJ); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical and dental coverage

401k with employer matching

Paid time off and vacation time based on tenure

Job summary

George Wall Ford in Red Bank, NJ is seeking a motivated Service Advisor to deliver exceptional customer service and facilitate positive interactions. The ideal candidate should possess knowledge of automobiles and the ability to work effectively in a fast-paced environment.

This role includes responsibilities such as greeting customers, preparing accurate cost estimates, and maintaining open communication on vehicle status. The position offers a competitive compensation package estimated between $100k-$120k, along with medical coverage and a 401k plan.

Qualifications

• Prior Ford and Reynolds & Reynolds experience preferred.
• Excellent customer service and communication skills required.

Responsibilities

• Greet customers promptly and report vehicle symptoms.
• Determine and recommend needed maintenance.
• Prepare estimates of cost for labor and parts.
• Monitor vehicle progress and update customers.
• Verify final invoice against work performed.
• Explain completed work and charges to customers.

Skills

Ability to work hard with limited supervision

Must be able to multi-task in a fast-paced work environment

Knowledge of automobiles

Positive attitude

Job description

George Wall Ford in Red Bank, NJ is seeking a motivated Service Advisor to deliver exceptional customer service and facilitate positive interactions. The ideal candidate should possess knowledge of automobiles and the ability to work effectively in a fast-paced environment.

This role includes responsibilities such as greeting customers, preparing accurate cost estimates, and maintaining open communication on vehicle status. The position offers a competitive compensation package estimated between $100k-$120k, along with medical coverage and a 401k plan.