Automotive Service Advisor

Stevenspointauto; Stevens Point (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading automotive service center in Stevens Point is seeking an Automotive Service Advisor. This role involves overseeing customer interactions, product offerings, and scheduling for technicians. We welcome candidates with a background in customer service who are excited to thrive in the automotive industry. Competitive pay and comprehensive benefits are offered.

Benefits

401K Plan

Medical, Dental, Vision, Life and Disability Insurances

PTO

Flexible work schedule

Paid holidays

Qualifications

• Strong communication skills with customers.
• Clean driving record is required.
• Friendly and organized personality needed.

Responsibilities

• Ensure customers receive prompt and courteous service.
• Manage the daily inventory of technicians' time.
• Provide support for customer inquiries, both phone and in person.

Skills

Communication

Time management

Organizational skills

Education

Valid driver's license

Job description

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Join to apply for the Automotive Service Advisor role at Stevens Point Auto Center

Stevens Point Auto Center provided pay range

This range is provided by Stevens Point Auto Center . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35,000.00/yr - $55,000.00/yr

Salary: Up to $55,000/year paid Weekly

Job Summary

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Benefits

• 401K Plan
• Medical, Dental, Vision, Life and Disability Insurances
• PTO
• Flexible work schedule
• Paid holidays+
  
  
  

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensure that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently
  
  
  

REQUIREMENTS:

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen
  
  
  

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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