Automotive Service Advisor / Writer | Weekends Off | Grant Rd

Christian Brothers Automotive Corporation; Town of Texas (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading automotive service provider as an Automotive Service Advisor at Christian Brothers Automotive in Wisconsin. You'll be at the forefront of customer interactions, ensuring satisfaction while guiding guests through repairs. Embrace a supportive environment with comprehensive training and employee benefits.

Benefits

Paid Vacation & Paid Holidays

Healthcare Benefits

Matching Retirement Plans

Employee Appreciation Events

Continuous Training Available

Qualifications

• Acceptable driving record per insurance requirements.
• Experience in automotive guest service and service sales.

Responsibilities

• Greet guests with hospitality and respect.
• Present repair solutions clearly and effectively.
• Manage shop workflow efficiently.
• Build long-term guest relationships.

Skills

Customer Service

Communication

Sales

Problem Solving

Tools

Windows based software

Job description

Job Overview

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guestslook to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.

Service Advisors have the responsibility of taking ourguestthrough the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

• Closed Every WeekendTo Spend Time With Family & Friends
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plans
• Employee Appreciation Events
• Chaplain Care Support Available
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System

Hiring Locations

Responsibilities

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing guestservice activities
• Shuttle guests as needed
• Ensure that all repairs are performed to proper specifications.
• Work together as a team andassist other employees as needed.
• Other duties asassigned.

Qualifications

• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in Automotive guest Service and Service sales

Physical Requirements

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.