Automotive Service Advisor

Wayside Garage; Seaside (CA); Presencial; USD 34.440 - 48.216; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekends off

Health benefits

Paid vacation

Commission based on sales

Growth opportunities

Descripción de la vacante

A trusted automotive repair facility in Seaside seeks an Automotive Service Advisor to bridge customers and technicians. The role emphasizes building trust with customers, providing clear repair estimates, and managing workflow efficiently. Candidates should have proven sales and customer service experience, excellent communication skills, and a positive mindset. Join a team that values personal and professional growth, offers competitive pay structures, and champions a supportive work environment.

Formación

• Proven sales and customer service experience.
• Excellent communication and organizational skills.
• A positive, team-first attitude.
• Basic automotive knowledge or willingness to learn.

Responsabilidades

• Welcome customers with professionalism and genuine care.
• Build trust by educating customers without pressure.
• Write and present clear, accurate repair estimates.
• Coordinate workflow between technicians, parts, and customers.
• Support shop sales goals while prioritizing customer satisfaction.

Conocimientos

Sales experience

Customer service

Communication

Organizational skills

Basic automotive knowledge

Goal-driven mindset

Descripción del empleo

Now Interviewing: Automotive Service Advisor

Seaside, CA | Full-Time | Monday–Friday | Weekends Off

Serious inquiries only. Must have professional experience in customer service and sales.

Why You’ll Love Working Here

At Wayside Garage, you’re not just clocking in—you’re building a career in a place where your time, effort, and growth are valued.

What We Offer:

• Work/Life Balance:
  • Monday–Friday schedule with weekends and holidays off.
• Strong Pay Structure:
  • $25–$35/hour base pay plus commission based on sales and gross profit. Your earnings reflect your performance, not just your hours.
• Meaningful Time Off:
  • Paid vacation, holidays, and sick pay.
• Health Benefits:
  • 50% employer‑paid medical, dental, and vision.
• Real Growth Path:
  • Advisors can grow into roles such as Production Lead, Sales Manager, General Manager, Second‑in‑Command, or even COO.
• Modern Tools That Make You Better:
  • We use Tekmetric for POS and AutoVitals for digital inspections—streamlined systems that keep communication clear and efficient.
• A Culture You’ll Be Proud Of:
  • Our team proudly considers Wayside to be the “Ritz‑Carlton of car care.” We always act in the customer’s best interest, and we believe that happy employees make happy customers.

About the Role:

As a Service Advisor, you’ll be the bridge between customers and technicians—helping people make confident, informed decisions about their vehicles. You’ll sell with integrity, support your team, and help keep our shop running smoothly and efficiently.

What You’ll Do:

• Welcome customers with professionalism and genuine care.
• Build trust by educating—not pressuring—customers.
• Write and present clear, accurate repair estimates.
• Recommend services confidently and ethically.
• Coordinate workflow between technicians, parts, and customers.
• Manage follow‑ups to ensure customers feel supported from start to finish.
• Support shop sales goals while keeping customer satisfaction the top priority.

What You Bring:

• Proven sales and customer service experience.
• Excellent communication and organizational skills.
• A positive, team‑first attitude.
• Basic automotive knowledge (or eagerness to learn).
• Confidence in closing sales the right way.
• A goal‑driven mindset with a passion for growth.

Ready to Grow With Us?

Send your resume to [e-mail] with the subject line: “I’ll amaze you with my skills and positive attitude.”

Want to stand out even more? Call us or stop by—we’d love to meet you in person.

This could be the start of something great—for you, for us, and for every customer you serve.

About Wayside Garage:

Wayside Garage — Trusted by the Monterey Peninsula Since 1946. For more than 80 years, Wayside Garage has been a cornerstone of the Seaside community. What began as a small family shop has grown into one of the most trusted independent repair facilities on the Central Coast. And through every decade, one thing has never changed: we put people first—our customers and our team. We don’t just fix cars. We take care of the families who drive them. Our ASE Master Certified Technicians and knowledgeable staff take the time to understand each vehicle and each customer’s needs. We believe in educating, communicating, and delivering high‑quality service without pressure, gimmicks, or upsells. That commitment to integrity is why generations of customers keep coming back—and why they send their kids and grandkids to us. We’re not a “get in, get out” shop. We’re a “feel safe, informed, and cared for” shop. If that sounds like your kind of work culture, you’ll fit in perfectly here. Our Values—Wayside Garage is built on six core values: Family, Integrity, Hospitality, Initiative, Growth, and Professionalism. These guide every interaction with our customers, our team, and our community. We proudly support local youth programs, community events, and organizations we believe in, including Pop Warner cheer, Carmel Academy of Performing Arts, Dance Kids of Monterey County, local Little Leagues, area car shows, and more. We know our customers by name, and they know us by ours. We believe in doing things the right way—not the fast or cheap way. Why Work With Us? Joining Wayside Garage means becoming part of a team that believes in: Clear expectations and a supportive, family‑like environment, Ongoing training and paid certifications, Work/life balance with no weekends or holidays, Real growth opportunities as our shop continues to expand, Giving back to the community we’ve served for generations, A clean, modern, well‑equipped facility, A workplace where your voice, ideas, and well‑being matter. Here, you’re not “just a number.” You’re a valued member of a team that takes pride in doing things the right way—for our customers and for each other. Looking for Your Next Career Move? If you’re passionate about cars, people, and personal growth, we’d love to meet you. Explore our open positions and discover what it’s like to be part of the Wayside Garage family.