Automotive Service Advisor

Rock Hill Nissan; Rock Hill, Northern (SC, KY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Paid vacation/holidays

Accrued PTO

Employee discounts

Training and advancement opportunities

Job summary

Rock Hill Nissan, part of the Hudson Automotive Group, is seeking a Service Advisor to join a busy service team in Rock Hill, SC. The role focuses on guiding customers through the service process, delivering excellent customer service, and supporting a fast-paced workshop environment.

Applicants should have prior customer service experience, strong communication skills, and familiarity with CRM software. A competitive compensation package includes a potential $80k–$100k+ yearly with commissions

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers through the service process.
• Excellent communication skills required.

Responsibilities

• Guide customers through the service process to ensure satisfaction.
• Maintain high levels of customer service during busy, high-volume periods.
• Enter and track service details in CRM and internal systems.

Skills

Customer service

Communication skills

Emotional intelligence

Problem solving

Tools

CRM software

Microsoft Office

Job description

Automotive Service Advisor# Automotive Service AdvisorRock Hill Nissan - Rock Hill, SC 29730## OverviewSalary Range$80,000.00 - $100,000.00 Commission/yearJob ShiftOpen to Closing## Description**$80k-$100k+ Yearly Earning Potential for Top Performers****Yearly Accrued PTO****Flexible Schedule****Internal Advancement Opportunities****Rock Hill Nissan**,a Hudson Automotive Company, is actively seeking **Service Advisors**to join our award-winning, high-volume service team.**Hudson Automotive Group**, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.Why choose **Rock Hill Nissan** and Hudson Automotive Group?**Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)****Additional Manufacture Incentives/Bonuses****Company Provided Training and Career Development****Internal Advancement Opportunities****Flexible Work Schedule (5-day Work Week, Alternating Saturdays)****Previous Customer Service Experience Required****Previous Service/Sales Experience Preferred****Other Benefits we offer:*** Medical, Dental, Vision Insurance* Life Insurance* 401k with match* Paid Vacation/Holidays* Accrued PTO* Employee development through training and advancement opportunities* Employee discounts on products & services* Balanced work schedule**Qualifications:*** Proven experience delivering a strong customer experience.* Ability to successfully guide customers throughout the service process.* Customer Relationship Management (CRM) Software Experience.* Excellent communication skills.* Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*