Automotive Service Advisor

Hudson Nissan of Summerville; Summerville (SC); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid holidays

Paid vacation

Employee discounts

Career advancement opportunities

Company training

Job summary

Hudson Nissan of Summerville is seeking a Service Advisor to join our high-volume service team. You will guide customers through the service process and ensure a top-notch customer experience in a fast-paced environment.

We offer competitive compensation ($70k-$120k+), internal advancement opportunities, paid PTO, training, and comprehensive benefits within the Hudson Automotive Group. A five-day work week with alternating Saturdays is part of the schedule.

Qualifications

• Proven experience delivering a strong customer experience.
• CRM software experience required.
• Excellent communication and emotional intelligence.

Responsibilities

• Guide customers through the service process and manage expectations.
• Ensure a high level of customer satisfaction and loyalty.
• Collaborate with technicians and service team to streamline workflows.

Skills

Excellent communication

Emotional intelligence

Customer service experience

Tools

CRM software

Job description

$70k-$120k+ Yearly Earning Potential for Top PerformersYearly Accrued PTOInternal Advancement OpportunitiesHudson Nissan of Summerville, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.Why choose Hudson Nissan of Summerville and Hudson Automotive Group?Competitive Compensation ($70k-$120k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentInternal Advancement OpportunitiesFlexible Work Schedule (5-day Work Week, Alternating Saturdays)Previous Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.