Automotive Service Advisor

Absolute Auto Repair LLC; Port Matilda (Centre County); In loco; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical reimbursement

401K matching

Paid vacation after 90 days

Paid holidays after 90 days

Direct deposit weekly

Descrizione del lavoro

Absolute Auto Port Matilda, PA is hiring an Automotive Service Advisor to be the main contact between customers and repair technicians. The role focuses on delivering excellent service while guiding the daily workflow of the shop.

Responsibilities include greeting customers, documenting concerns, preparing estimates, coordinating parts, and keeping customers updated on repair status. Schedule Tue-Fri 7am-6pm; production bonuses after 90 days and paid vacation/holidays after 90 days.

Competenze

• Automotive service, parts or repair experience preferred.
• Strong customer service and communication skills.
• Ability to understand and discuss automotive repairs.
• Strong organizational and time‑management skills.
• Comfortable using computers and shop management software.
• Must be able to read and write with correct grammar and spelling.
• Ability to multitask in a busy shop environment.
• Professional appearance and attitude.
• Dependable and willing to work as part of a team.
• Valid driver’s license.

Mansioni

• Greet customers and provide professional, friendly customer service.
• Write up repair orders and accurately document customer concerns.
• Communicate with customers throughout the repair process.
• Review technician findings and help prepare accurate estimates.
• Explain recommended repairs and maintenance to customers.
• Obtain customer approval before repairs are performed.
• Coordinate with technicians and parts suppliers, order and process parts.
• Keep customers updated on repair status and completion times.
• Schedule appointments and manage the daily workflow.
• Maintain Inventory and shop supplies.
• Help ensure vehicles are completed correctly and on time.
• Maintain a clean, organized, and professional work environment.

Conoscenze

Customer service

Communication

Organizational skills

Time management

Computer skills

Reading/writing grammar

Multitasking

Teamwork

Valid driver’s license

Automotive service knowledge

Strumenti

Shop management software

Descrizione del lavoro

Absolute Auto Port Matilda, PA

The Automotive Service Advisor is the main point of contact between our customers and our repair technicians. This position is responsible for providing excellent customer service while helping manage the daily workflow of the repair shop.

Pay will depend on skill and experience. Starting at $15 per hour and up.

We are looking for someone who is organized, dependable, personable, and comfortable working with customers and automotive technicians.

Position Details

• Full‑time position with approximately 40 hours per week.
• Work week Tuesday - Friday 7am - 6pm.
• Competitive pay based on skill and efficiency. Direct deposit every Friday.
• Production bonuses available after 90 days of employment.
• Paid vacation and paid holidays after 90 days of employment.
• Additional benefits available. Medical reimbursement, 401K matching.

Responsibilities

• Greet customers and provide professional, friendly customer service.
• Write up repair orders and accurately document customer concerns.
• Communicate with customers throughout the repair process.
• Review technician findings and help prepare accurate estimates.
• Explain recommended repairs and maintenance to customers.
• Obtain customer approval before repairs are performed.
• Coordinate with technicians and parts suppliers, order and process parts.
• Keep customers updated on repair status and completion times.
• Schedule appointments and manage the daily workflow.
• Maintain Inventory and shop supplies.
• Help ensure vehicles are completed correctly and on time.
• Maintain a clean, organized, and professional work environment.

What We're Looking For

• Automotive service, parts or repair experience preferred.
• Strong customer service and communication skills.
• Ability to understand and discuss automotive repairs.
• Strong organizational and time‑management skills.
• Comfortable using computers and shop management software.
• Must be able to read and write with correct grammar and spelling.
• Ability to multitask in a busy shop environment.
• Professional appearance and attitude.
• Dependable and willing to work as part of a team.
• Valid driver's license.

Automotive technician experience is a plus, but we are also willing to train the right person who has strong customer service and organizational skills.

Work Schedule

Tuesday–Friday 7am - 6pm, No weekends. Paid holidays, Vacation, PTO...

Location

7980 S. Eagle Valley Rd. Port Matilda PA

If you are dependable, motivated, enjoy working with people, and have a passion for the automotive industry, we want to hear from you