Automotive Service Advisor

Bill McCandless Ford; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay + Commission

Health Insurance

401(k)

Paid Vacation

Life Insurance

Growth Opportunities

Community-Focused Team

Job summary

Bill McCandless Ford is seeking a Service Advisor in Mercer, PA. The role involves greeting customers, scheduling services, and providing excellent customer support. Service Advisors are crucial in documenting concerns and offering accurate service estimates.

The ideal candidate has a High School Diploma or GED, along with 1-3 years of relevant experience. Ford training is a plus. The company offers competitive pay, health insurance, and favorable working conditions with no Sundays.

Qualifications

• 1-3 years of experience in a service-oriented role preferred.
• Ford training is an advantage.
• Must possess a valid driver's license.

Responsibilities

• Greet customers upon arrival.
• Schedule and coordinate service appointments.
• Document customer concerns accurately.
• Provide service estimates and updates.
• Support customer satisfaction efforts.

Skills

Customer Service

Communication

Documentation

Education

High School Diploma or GED

Job description

NOW HIRING: SERVICE ADVISOR

McCandless Ford – Mercer, PA

WHAT WE OFFER

• Competitive Pay + Commission
• Health Insurance
• 401(k)
• Paid Vacation
• Life Insurance
• Growth Opportunities
• NO SUNDAYS
• Community‑Focused Team

WHAT YOU’LL DO

• Greet Customers
• Schedule Service
• Offer Pickup & Delivery
• Document Concerns Clearly
• Provide Accurate Estimates
• Communicate Updates
• Close Repair Orders
• Support Customer Satisfaction

REQUIREMENTS

• HS Diploma or GED
• 1–3 Years Experience Preferred
• Ford Training a Plus
• Valid Driver’s License

APPLY TODAY

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.