Automotive Service Advisor

Executivenissan; North Haven (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Executive Nissan is seeking an experienced Automotive Service Advisor to enhance customer service and drive sales. Ideal candidates will have a proven track record in service advisory roles, strong communication skills, and a basic understanding of auto mechanics. This role offers opportunities for advancement and comprehensive benefits, including health, life insurance, and 401K options.

Benefits

Paid Holidays & PTO!

Air-Conditioned Shop!

Health, dental and vision benefits

Paid Life Insurance

401K with company match

Employee discounts

Continued training

Opportunities for career advancement

Qualifications

• Previous Service Advisor experience required.
• Basic mechanical understanding of an automobile.
• Acceptable driving record and valid driver's license.

Responsibilities

• Selling service work and providing outstanding customer experience.
• Managing appointments, repair orders, and parts inventory efficiently.

Skills

Customer service skills

Problem-solving skills

Sales skills

Communication skills

Organizational skills

Computer literacy

Education

Previous Service Advisor experience

Job description

We are currently conducting interviews for an experienced Automotive Service Advisor. The ideal candidate is a Service Advisor with a proven track record of success, selling service work and providing outstanding customer experience. If you are interested in taking your career to the next level,Executive Jeep-Nissan can get you there!

What we offer:

• Paid Holidays & PTO!
• Air-Conditioned Shop!
• Health, dental and vision benefits
• Paid Life Insurance
• 401K with company match
• Employee discounts
• Continued training
• Opportunities for career advancement

Qualifications:

• Previous Service Advisor experience required
• A team player who is focused on providing exemplary customer service.
• Basic mechanical understanding of an automobile.
• Acceptable driving record and a valid driver's license
• Automotive knowledge: Understanding of vehicle systems, maintenance, and repair procedures
• Customer service skills: Ability to communicate clearly, handle complaints, and build rapport with customers
• Communication skills: Strong verbal and written communication to explain technical issues in layman's terms
• Organizational skills: Managing appointments, repair orders, and parts inventory efficiently.
• Problem-solving skills: Ability to assess customer concerns and recommend appropriate services.
• Sales skills: Selling services and parts when appropriate.
• Computer literacy: Familiarity with service management software and digital

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.