Automotive Service Advisor

Hondamiddleburgheights; Middleburg Heights (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Employee vehicle purchase plans

Job summary

Honda of Middleburg Heights is looking for experienced Automotive Service Advisors to join their team. The role involves greeting customers, creating work orders, and managing service communications.

We offer competitive compensation and a robust benefits package, including medical and dental insurance, 401K plans, paid time off, and training opportunities. Ideal candidates should have at least 2 years of relevant experience and the ability to excel in a fast-paced environment.

Qualifications

• Minimum 2 years of experience as an Automotive Service Advisor.
• Valid Driver's License and Clean Driving Record.
• Ability to work Saturdays when required.

Responsibilities

• Communicate with customers about repairs and estimates.
• Create work orders and arrange bookings.
• Perform other duties as directed by management.

Skills

Customer service skills

Time management skills

Attention to detail

Interpersonal skills

Job description

Attention Automotive Service Advisors!

Honda of Middleburg Heights is Hiring Experience Automotive Service Advisors / Service Writers

We Offer:

• Industry Leading Pay
• Award Winning Shops
• State of the Art Facilities
• Bonuses, Incentives and more!

You Must Have:

• Minimum 2 Year of Automotive Service Advisor Experience
• Excellent customer service and time management skills
• Ability to work Saturday’s when required
• Valid Driver's License and Clean Driving Record

Our Benefits Package Includes:

• Medical, Dental & Vision Insurance
• Life Insurance Plans
• Short & Long Term Disability Insurance
• 401K Plan + Match
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Discounts on products and services
• State-of-the-art, brand new facilities
• Shop equipped with the newest technology and equipment
• Career advancement opportunities, promote from within
• Training expenses paid to further your career
• Continued education, manufacturer hands on and web based training
• Bonuses for tenured employment

Responsibilities Include:

• Greeting and communicating with customers on all aspects of repair, such as creating work orders, arranging bookings, and communicating them to the technicians, and providing estimates to the consumer and finalizing invoices.
• Performing other store duties and functions as directed by management.

You Must Hold the Following Credentials / Experience:

• Reliable, motivated and driven to deliver quality workmanship and a superior customer experience.
• Continuously looking to learn and use new skills.
• Value a strong team-based workplace.
• Flexible, patient and calm when working in a fast-paced environment…
• Focused on meeting goals and targets.

To Succeed in This Job, the Following Experiences and Skills Are Required:

• Excellent customer service and time management skills.
• Ability to work Saturday’s when required.
• Strong attention to detail.
• Strong interpersonal skills with ability to build a team and work as a team.
• Previous experience in the automotive trade or a passion for Parts and Mechanical knowledge would be an asset.
• Ability to work well under pressure in a fast paced, ever changing high-volume environment.

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.