Automotive Service Advisor

Jaffarian Volvo Toyota; Haverhill (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Prescription Insurance

Long Term Disability Insurance

Short Term Disability Insurance

Vision Insurance

Life Insurance

Paid Holidays

Paid Vacations

Paid Training

Air Conditioned Shop

Dedicated service BDC

Job summary

Jaffarian Volvo Toyota in Massachusetts is seeking qualified SALES PROFESSIONALS to join our Service Management Training Program. We are a fast-paced, high-energy team dedicated to delivering the best customer experience in the industry. First year earning potential is $65k–$85k, with second year earnings up to $100k for qualified candidates.

Join a long-standing family-owned dealership offering extensive benefits and a path to a rewarding sales career in a customer-focused environment.

Qualifications

• Excellent communication skills and ability to work in a team
• Self-motivated with a drive to thrive in a fast-paced environment
• Customer-focused mindset and strong interpersonal abilities

Responsibilities

• Serve as liaison between customer and technician to ensure service needs are understood
• Prepare repair orders describing symptoms, problems, and required services
• Provide customers with accurate cost estimates and obtain authorization for repairs

Skills

Communication

Team player

Self-motivated

Job description

Jaffarian Toyota is seeking qualified SALES PROFESSIONALS TO JOIN OUR SERVICE MANAGMENT TRAINING PROGRAM. We are a fast paced, high energy team dedicated to delivering the best customer experience around. We are THE BEST and with some of the best pay plans in the industry WE’RE ALSO LOOKING FOR THE BEST !!! Jaffarian Toyota is New England's oldest Toyota Dealer, same family now for 4 generations strong.

Qualified candidates will possess exceptional communication skills, works well in a team environment and are self-motivated with an appetite to thrive.

First year earning potential 65k - 85k, second year up to 100k for qualified candidates.

Basic Duties

• Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; entering RO into service database system.
• Provide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with explanation of associated cost, detailing problems and pertinent information, and secure client authorization of repair or service.

What we offer

• Engaged knowledgeable management
• Air Conditioned Shop
• Dedicated service BDC, our phones get answered!
• Top performing CSI
• Loyal customer base
• Medical Insurance
• Dental Insurance
• Prescription Insurance
• Long Term Disability Insurance
• Short Term Disability Insurance
• Vision Insurance
• Life Insurance
• Paid Holidays
• Paid Vacations
• Paid Training