Automotive Service Advisor - Customer Experience Lead

Greensboro Honda; Greensboro (NC); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401k with match

Paid vacation/Holidays

Accrued PTO

Employee discounts

Job summary

Greensboro Honda in Greensboro, NC is seeking an Automotive Service Advisor to join our high-volume service team. The role offers an earning potential of $65k–$120k+ annually with commission and a strong BDC support system, UVeye imaging, and state-of-the-art facilities.

We value proven customer service ability, CRM experience, and excellent communication skills. Expect a 5-day work week with rotating Saturdays, comprehensive benefits, and opportunities for advancement within Hudson Automotive

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers through the service process.
• CRM software experience.
• Excellent communication skills.
• High emotional intelligence.

Responsibilities

• Guide customers through the service process and appointment flow.
• Communicate service recommendations clearly and manage expectations.
• Utilize CRM to track interactions and customer history.

Skills

CRM software

Customer service

Communication skills

Emotional intelligence

Tools

UVeye Scanner

Job description

Greensboro Honda in Greensboro, NC is seeking an Automotive Service Advisor to join our high-volume service team. The role offers an earning potential of $65k–$120k+ annually with commission and a strong BDC support system, UVeye imaging, and state-of-the-art facilities.

We value proven customer service ability, CRM experience, and excellent communication skills. Expect a 5-day work week with rotating Saturdays, comprehensive benefits, and opportunities for advancement within Hudson Automotive