Automotive Service Advisor

Tom's Tire Pros - Coos Bay, OR; Coos Bay (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Paid time off

Training & development

Paid vacation

Paid holidays

Job summary

A leading automotive service shop in Coos Bay, OR, is seeking a passionate Service Advisor. You will be responsible for enhancing customer experiences, driving positive change, and leading with enthusiasm in a fast-paced environment. Ideal candidates should possess strong customer service skills and a desire to contribute to a dynamic team. Competitive salary and paid training are included.

Qualifications

• Some amount of customer service, management and/or automotive relevant experience.
• A burning desire to work for the coolest automotive repair shop.

Responsibilities

• Be a trusted advisor to our customers.
• Speak up to create positive change.
• Love to be challenged.

Skills

Customer service skills

Management skills

Communication skills

Job description

Benefits

• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development

We are looking for a highly capable Service Advisor to join our Awesome Service Team!

Our team… well… they are changing the automotive service world every day. This is sort of a requirement to working here – if you are not passionate about making things better for our organization, employees and our customers, you will hate it here. If you don’t exude passion, creativity, commitment, and fun, you will not make it. Cool places and disrupting the status quo are not for everyone!

We like unique people with remarkable talents. Boring people need not apply.

We work hard and play hard and operate as one team. Check your ego at the door. We don’t allow them on the property. We care about people, growth, excellence and results. We tend to lose sleep over them as this is not easy. Bottom line, we are in search of real people that believe in and deliver the impossible everyday.

Responsibilities

• Make the impossible possible
• Don't be a jerk – we have “no jerks allowed rule”
• Be a leader throughout our facility – speak up, exert influence to create positive change
• Be a trusted advisor to our customers and get to know them on a personal level – take some time to ask them how they are doing and learn about them and their family
• Understand our business and how what you do helps it accelerate at rocket speeds. Please remember to wear a seatbelt when you do this
• Be hands-on AND use your head. Serious brain power required to work in this environment
• When you think you are done, make it better
• Run from anyone that believes that traditional service is a good thing
• Prove your value every day. Work that doesn\'t add value is not valuable
• Be you! Being someone else all day is just plain exhausting
• Love change, it happens here at the speed of light… maybe faster, but we have been unable to measure it because it is going way too fast
• Be proactive, we move too fast to be reactive. Plus, people that are always reacting have a funny look on their face
• Love to be challenged… no, REALLY CHALLENGED!
• Recognize others and they will recognize you. Most of us like chocolate
• Know, learn and keep up-to-date on the ever changing automotive industry
• Learn something new every day. Not doing so is just dumb

Requirements

• Be able to run a profitable lemonade stand
• Have a killer personality, not the personality of a killer
• Communicate so everyone can understand what the heck you are trying to say
• Some amount of customer service, management and/or automotive relevant experience
• A burning desire to work for the coolest automotive repair shop on the plant and change the world

To the lucky winner this career offers:

• Competitive pay plan
• Paid vacation
• Paid holidays
• Paid training
• Paid health insurance

Please send resume to the link provided along with 250 words or less on how you have been a hero at work or away from it.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.