Automotive Service Advisor

Max Motors Dealerships; Clinton (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Max Motors Dealerships seeks an Automotive Service Advisor to enhance exceptional customer service and manage client service needs effectively. The role requires interaction with customers, technicians and upselling products while maintaining workflow in a busy dealership environment. Ideal candidates are experienced, knowledgeable, and motivated to deliver customer satisfaction.

Benefits

Competitive salary and benefits package

Ongoing training and development opportunities

Qualifications

• Minimum of 2 years' experience as an Automotive Service Advisor.
• Valid driver's license and clean driving record.
• Computer proficiency with dealership management systems.

Responsibilities

• Greet customers and identify service needs.
• Schedule service appointments and provide estimates.
• Manage workflow within the service department.

Skills

Customer service orientation

Communication

Interpersonal skills

Time management

Education

High school diploma or equivalent

Post-secondary education (asset)

Job description

Join to apply for the Automotive Service Advisor role at Max Motors Dealerships

20 hours ago Be among the first 25 applicants

Join to apply for the Automotive Service Advisor role at Max Motors Dealerships

Max Motors Dealerships is seeking an Automotive Service Advisor to join our dynamic team at our prestigious dealership. As an Automotive Service Advisor, you will be responsible for providing exceptional customer service and managing the service needs of our valued customers.

Key Responsibilities

• Greet customers and identify their needs, build strong relationships and establish trust with our customers
• Schedule service appointments, communicate with technicians and provide accurate estimates to customers
• Prioritize and manage work flow within the service department
• Utilize dealership management systems to accurately document and bill customer services
• Notify customers when their vehicle is ready for pick up and review the service performed
• Address any customer concerns and provide solutions to ensure their satisfaction
• Maintain a thorough knowledge of our products and services to effectively communicate with customers
• Collaborate with sales team to upsell additional services and accessories
• Maintain a clean and organized service department to ensure a safe and efficient work environment
  
  

Qualifications

• Minimum of 2 years' experience as an Automotive Service Advisor
• High school diploma or equivalent, post-secondary education is an asset
• Knowledge of automotive systems, mechanics and repair procedures
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Computer proficiency and experience with dealership management systems
• Valid driver's license and clean driving record
  
  

We offer a competitive salary and benefits package, ongoing training and development opportunities, and a supportive work environment. Join our team and be part of the Max Motors Dealerships family!

If you have a passion for automotive and a desire to provide exceptional customer service, apply now for the Automotive Service Advisor position at Max Motors Dealerships. We look forward to hearing from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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