Automotive Service Advisor

Kenwood Dealer Group; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading automotive service team as a Service Advisor at Northgate Ford in Cincinnati. This role offers a dynamic work environment with opportunities for growth, competitive pay, and a supportive team. Ideal candidates will excel in customer service and have a passion for the automotive industry.

Benefits

Competitive pay and commission structure

Paid time off and holidays

401(k) retirement plan

Employee discounts

Growth opportunities

Qualifications

• 1+ year of automotive service advising experience required.
• Must have strong communication skills and a customer-first mindset.

Responsibilities

• Sell repairs, maintenance services, and related products.
• Assist customers in person and over the phone.
• Handle warranty concerns and service recommendations.

Skills

Customer Service

Communication

Multi-tasking

Education

High School Diploma

College Coursework

Tools

CDK

Job description

AUTOMOTIVE SERVICE ADVISOR – NORTHGATE FORD

DRIVE YOUR CAREER FORWARD IN OUR HIGH-ENERGY SERVICE TEAM!

Location: 8940 Colerain Ave., Cincinnati, OH 45251
Easily accessible from Cross County or I-275 at Colerain Ave.

Gear Up for an Exciting Opportunity!

Northgate Ford is looking for a Service Advisor to join our fast-paced, high-volume Service Department! This role is perfect for someone who thrives in a dynamic environment, excels in customer service, and is eager to grow within a top-tier dealership.

As a Service Advisor, you’ll be the bridge between our customers and service team, responsible for:

Selling repairs, maintenance services, and related products

Handling warranty concerns and service recommendations

Assisting customers in person and over the phone

Delivering an exceptional customer experience with professionalism and enthusiasm

This is more than just a job—it’s a career path with unmatched income potential in an industry that rewards hard work and dedication.

Do You Have What It Takes?

We’re looking for motivated individuals with:

1+ year(s) of current or recent automotive service advising

Strong multi-tasking abilities and excellent communication skills

A customer-first mindset and team-oriented attitude

Computer proficiency (experience with CDK is a plus—training available)

A high school diploma (college coursework is a plus)

Satisfactory employment references and the ability to pass a background check

What’s in It for You?

Competitive pay and commission structure – sky’s the limit

Top-tier work environment – supportive leadership and a state-of-the-art facility

Paid time off and holidays – because work-life balance matters

401(k) retirement plan – invest in your future

Employee discounts – on vehicle purchases, service, and maintenance

Growth opportunities – be part of the Kenwood Dealer Group, with advancement potential across Cincinnati and Dayton

Ready to Take the Wheel?

Apply online today – it’s quick and easy! Have questions? Call or leave a voicemail for Tony Moore, Service Manager, at [phone].

Join Northgate Ford and shift your career into high gear!

Must be 18 or older. Northgate Ford is an Equal Opportunity Employer.