Automotive Service Advisor

Martin Automotive Group; Bowling Green (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive group seeks a Service Advisor to enhance customer satisfaction and manage service operations. This role emphasizes effective communication, integrity, and a desire for career growth within a supportive team. Successful candidates will leverage experience in vehicle maintenance to provide comprehensive service solutions.

Benefits

Medical, Dental, Vision, Life Insurance

401k

Paid Holidays

Weekly Paychecks

Weekly Salary + Commission + Monthly Bonus

Qualifications

• Minimum 1 year as Service Advisor or similar role.
• Proven record in customer satisfaction.
• Strong communication skills and high energy.

Responsibilities

• Greet customers promptly and obtain vehicle information.
• Prepare accurate estimates for labor and parts.
• Update customers on vehicle progress throughout the day.

Skills

Customer Satisfaction

Integrity

Communication

Energy

Education

High School Diploma or GED

Job description

Martin Automotive Group is searching for a Auto Plex Service Advisor to join our team at our Martin Dodge Chrysler Jeep Ram location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

• Must have high school diploma or GED
• Proven record of achieving exceptional Customer Satisfaction
• At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• Weekly salary + commission + monthly bonus

Service Advisor, Service Writer, Service, Dealership, Writer, Advisor, EEO

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