Automotive Service Advisor

Clift Buick GMC; Adrian (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Clift Buick GMC is seeking an Automotive Service Advisor to join our team. This role focuses on exceptional customer service, managing vehicle repairs, and ensuring high satisfaction. With competitive salaries, performance bonuses, and a supportive environment, we value our employees as our greatest asset and offer numerous growth opportunities.

Benefits

Competitive Salary PLUS Performance Bonuses!

FREE Employee Blue Cross Blue Shield Insurance

HSA with Employer Contribution of $1,200/year

Vision, Life & Disability Insurance

401(k) with Employer Match

Sales and Service Discounts

On the Job Training

Paid Time Off (PTO)

6 Paid Holidays

Career Advancement

Qualifications

• Exceptional customer service skills and interactions.
• Excellent communication and organization skills.
• Outgoing personality able to listen attentively.

Responsibilities

• Greet customers professionally for their appointments.
• Assist customers with their vehicle concerns.
• Communicate with the service team and relay information.

Skills

Customer service

Communication

Organization

Teamwork

Job description

Automotive Service Advisor

What We Offer

• Competitive Salary PLUS Performance Bonuses!
• FREEEmployee Blue Cross Blue Shield Insurance
• HSA with Employer Contribution of $1,200/year
• Vision, Life & Disability Insurance
• 401(k) with Employer Match
• Sales and Service Discounts
• On the Job Training
• Paid Time Off (PTO)
• 6 Paid Holidays
• GREAT Work Atmosphere
• Career Advancement
• Growth Opportunities

Responsibilities

• Professionally greet customers in the lane for their appointment
• Assist customers by listening to their concerns about their vehicle
• Perform thorough check in process that includes an alignment check
• Communicate with Service Team and relay information back to the customer
• Follow up with customers on the status of their vehicle and advise on any needed repairs
• Create repair orders and maintain service records with no mistakes

Requirements

• Exceptional customer service skills and interactions
• Excellent communication and organization skills among team members and clients
• Outgoing personality able to listen attentively
• Works great in a team environment
• Current valid driver’s license
• Must pass Physical and Background Check

At Clift Buick GMC we strive to be a destination dealership and value our employees as our number one resource. We look forward to meeting you!

**We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.**