Automotive Service Advisor

Hamblock Ford; Belvidere (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Excellent earning potential

Monthly performance incentives

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Paid Training

Employee Discounts

Career Advancement Opportunities

Modern Facility

Family-Owned Company

Supportive Leadership

Great Team Culture

Job summary

Hamblock Ford in Belvidere, Illinois is seeking a Service Advisor to help customers, explain vehicle needs in plain terms, and keep service flow smooth between customers and technicians.

The role emphasizes a customer-first approach, organization in a fast-paced shop, and opportunities for growth within a family-owned dealership.

Qualifications

• Customer-focused with ability to explain vehicle needs without jargon.
• Strong organization and multitasking in a fast-paced environment.
• Ability to collaborate with customers and technicians to keep repairs moving.
• Desire to learn and grow in a customer-facing automotive role.

Responsibilities

• Welcome customers like they’re family.
• Help guests understand what their vehicle needs (without speaking "mechanic").
• Keep repairs moving smoothly between customers and technicians.
• Recommend maintenance that keeps vehicles safe and reliable.
• Celebrate happy customers when they leave knowing they were well taken care of.

Skills

People skills

Communication

Multitasking

Positive attitude

Team player

Willing to learn

Job description

Love Helping People? Love Fast-Paced Days? Join the Team at Hamblock Ford!

Now Hiring: Service Advisor

Belvidere, Illinois

Not every day is the same...and that’s exactly why you’ll love it.

At Hamblock Ford, we’re looking for someone who enjoys talking with people, solving problems, staying organized, and making customers smile. If you’re the kind of person who loves checking things off a to-do list, thrives in a busy environment, and enjoys being part of a winning team, keep reading.

We’re growing, and that means we’re looking for our next great Service Advisor!

What You’ll Be Doing

• Welcome customers like they’re family.
• Help guests understand what their vehicle needs (without speaking "mechanic").
• Keep repairs moving smoothly between customers and technicians.
• Recommend maintenance that keeps vehicles safe and reliable.
• Celebrate happy customers when they leave knowing they were well taken care of.

Every day is different. Every customer has a story. Every day brings a chance to make someone’s day just a little easier.

We’re Looking For Someone Who...

• Loves working with people.
• Has a positive attitude (even on Mondays!).
• Can juggle multiple things without breaking a sweat.
• Enjoys learning and growing.
• Takes pride in doing things the right way.
• Wants a career, not just another job.

Automotive experience is a plus, but a great attitude, strong work ethic, and willingness to learn are even more important.

Why You’ll Love Working Here

• Excellent earning potential
• Monthly performance incentives
• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Paid Training
• Employee Discounts
• Career Advancement Opportunities
• Modern Facility
• Family-Owned Company
• Supportive Leadership
• Great Team Culture

WhyHamblock Ford?

We’re serious about taking care of our customers—but we also believe work should be enjoyable. We celebrate wins, support one another, and believe success comes from great people working together.

Our mission is simple: Fast. Fair. Friendly.

If that sounds like the kind of place you’d enjoy coming to every morning, we’d love to meet you.

Hamblock Ford
Belvidere, Illinois

All inquiries are held in the strictest confidence.

Your next career could start today.