Automotive Service Admin & Warranty Coordinator

Germain Motor Company; Beavercreek Township (OH); Vor Ort; USD 40.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) employer match

Paid vacation/holidays

Competitive wages

Professional development

Company outings

Employee discounts

Zusammenfassung

Germain Ford of Beavercreek is seeking a Service Department Administrator to oversee office tasks, coordinate customer communications, and ensure efficient service operations. You will handle warranty administration, schedule appointments, process work orders and invoices, and work with technicians and parts staff to keep workflow smooth.

We offer comprehensive health/dental/vision insurance, a 401(k) match, paid vacation, competitive wages, and opportunities for professional development in a

Qualifikationen

• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Proficiency with software applications for warranty processing.

Aufgaben

• Warranty administration
• Manage appointment scheduling and service desk operations
• Process work orders, service invoices, and parts orders
• Communicate with customers regarding service status
• Coordinate with technicians and parts department to ensure smooth workflow
• Maintain and update service records and customer databases
• Provide administrative support to Service Manager and team

Kenntnisse

Organizational skills

Multitasking

Customer service

Communication

Warranty processing software

Jobbeschreibung

Germain Ford of Beavercreek is seeking a Service Department Administrator to oversee office tasks, coordinate customer communications, and ensure efficient service operations. You will handle warranty administration, schedule appointments, process work orders and invoices, and work with technicians and parts staff to keep workflow smooth.

We offer comprehensive health/dental/vision insurance, a 401(k) match, paid vacation, competitive wages, and opportunities for professional development in a