Automotive Service Admin — Customer Care & Admin Pro

Howdy Honda; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision plans

Paid holidays & PTO

Short & Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle purchase discounts

Wellness programs

Lithia Learning Center

Job summary

Howdy Honda in Austin, TX, is seeking a Service Admin to greet and assist service customers, answer calls, and manage inquiries. You will support the Service Manager and coordinate appointments, payments, and CSI communications.

The role requires strong communication, time management, and a friendly phone presence. Proficiency with Microsoft Office and prior administrative experience are preferred; we offer competitive pay and comprehensive benefits.

Qualifications

• High School diploma or equivalent; 18+ years old.
• 1–2 years of administrative experience preferred.
• Excellent communication and phone etiquette.
• Strong time management and customer service skills.
• Working knowledge of Microsoft Office Suite.

Responsibilities

• Greet and assist service customers; answer calls and inquiries.
• Handle CSI calls for service and sales.
• Direct calls and manage all customer payments and credit transactions.
• Service account scheduling.
• Assist management with clerical duties as needed.

Skills

Customer service

Time management

Phone etiquette

Communication

Self-motivation

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Howdy Honda in Austin, TX, is seeking a Service Admin to greet and assist service customers, answer calls, and manage inquiries. You will support the Service Manager and coordinate appointments, payments, and CSI communications.

The role requires strong communication, time management, and a friendly phone presence. Proficiency with Microsoft Office and prior administrative experience are preferred; we offer competitive pay and comprehensive benefits.