Service Admin

Howdy Honda; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision plans

Paid holidays & PTO

Short & Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle purchase discounts

Wellness programs

Lithia Learning Center

Job summary

Howdy Honda in Austin, TX, is seeking a Service Admin to greet and assist service customers, answer calls, and manage inquiries. You will support the Service Manager and coordinate appointments, payments, and CSI communications.

The role requires strong communication, time management, and a friendly phone presence. Proficiency with Microsoft Office and prior administrative experience are preferred; we offer competitive pay and comprehensive benefits.

Qualifications

• High School diploma or equivalent; 18+ years old.
• 1–2 years of administrative experience preferred.
• Excellent communication and phone etiquette.
• Strong time management and customer service skills.
• Working knowledge of Microsoft Office Suite.

Responsibilities

• Greet and assist service customers; answer calls and inquiries.
• Handle CSI calls for service and sales.
• Direct calls and manage all customer payments and credit transactions.
• Service account scheduling.
• Assist management with clerical duties as needed.

Skills

Customer service

Time management

Phone etiquette

Communication

Self-motivation

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Dealership:L0353 Howdy HondaHOWDY HONDAService Admin opportunityThis position reports to the Service ManagerDo you love helping people? If you have the drive to set your career in motion, look no further. Get your career in gear today!We are one of over 300 Lithia Motors Dealerships nationwide. Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.Responsibilities:Greet and assist service customers, answer incoming calls and inquires.Handle CSI calls for service and salesDirect calls and handle all customer payment and credit transactions.Service account schedulesAssist management with various clerical duties as needed.Qualifications:As a Service Admin you must have great communication, customer service and time management skills. We are seeking an upbeat, self-starter who is detail-oriented and has excellent phone etiquette. Ideal candidates are driven to succeed, learn and grow in the automotive industry.Working knowledge of Microsoft Office SuiteOne to two years of previous administrative experience is preferredWe offer best in class industry benefits:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.