Automotive Sales Support & Growth Specialist

Thomas KIA of Highland; Highland (IN); Hybrid; USD 22,041 - 30,307; Full time

Benefits offered by this job

401(k) with company match

Health, dental, vision, and life保险

Paid time off, holidays, and vacation

Employee discounts on vehicles, parts,

Ongoing training and careerdevelopment

Team-oriented culture

Job summary

Thomas KIA Highland in Highland, Indiana is seeking a Sales Support Representative to join a hybrid role that blends BDC-style outreach with customer-facing sales support. You will help set appointments, learn vehicle features, and support the sales process to grow a high-performing team.

The role emphasizes energetic, happy, and customer-focused behavior, with opportunities to advance into sales. Company offers benefits, bonuses, and ongoing training in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills.
• Happy, friendly, professional demeanor with strong customer service focus.
• Competitive drive with sales aptitude.
• Organized and detail-oriented with multitasking ability.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Guide customers through the sales process, including vehicle selection and test drives.
• Explain product features, benefits, and warranty information clearly.
• Maintain follow-up communication with potential and existing customers.
• Track customer interactions and manage sales pipeline using CRM tools.
• Stay informed about current vehicle inventory, incentives, and promotions.

Skills

Customer service

Sales

Bilingual (Spanish/English)

Organized

Negotiation

Tools

CRM

Job description

Thomas KIA Highland in Highland, Indiana is seeking a Sales Support Representative to join a hybrid role that blends BDC-style outreach with customer-facing sales support. You will help set appointments, learn vehicle features, and support the sales process to grow a high-performing team.

The role emphasizes energetic, happy, and customer-focused behavior, with opportunities to advance into sales. Company offers benefits, bonuses, and ongoing training in a fast-paced environment.