Automotive Sales & Service Advisor

The Goodyear Tire & Rubber Company; Kailua (HI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision insurance

401(k)

Life insurance

Disability coverage

Tuition assistance

Paid time off

Tire discounts

Job summary

The Goodyear Tire & Rubber Company in Hawaii operates auto service centers and offers training for technicians, sales teams and management. The Customer Sales Advisor role provides hands-on experience, focusing on delivering outstanding service while building guest relationships and learning about warranties, promotions, and profitability.

This position supports achieving sales goals through tire and service recommendations, guest satisfaction, and following safety policies.

Qualifications

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
• High School Diploma or GED preferred.
• Previous Automotive Guest Service experience preferred.
• Previous Tire Sales experience preferred.
• Spanish speaking preferred.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Skills

Guest service

Spanish speaking

Driver's license

Education

High School Diploma or GED

Job description

The Goodyear Tire & Rubber Company in Hawaii operates auto service centers and offers training for technicians, sales teams and management. The Customer Sales Advisor role provides hands-on experience, focusing on delivering outstanding service while building guest relationships and learning about warranties, promotions, and profitability.

This position supports achieving sales goals through tire and service recommendations, guest satisfaction, and following safety policies.