Automotive Sales & Service Advisor

Goodyear; Augusta, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Goodyear is seeking a Customer Sales Advisor to work in our Auto Service centers. You will engage guests, support tire and service sales, build relationships, and ensure guest satisfaction throughout the visit.

You will learn about warranties, promotions, and product services while receiving on-the-job training. This role offers a fast-paced environment, teamwork, and real opportunities for career advancement within Goodyear.

Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
• High School Diploma or GED preferred

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Skills

Guest service experience

Driver's license

Age 18+

Education

High School Diploma or GED

Job description

Goodyear is seeking a Customer Sales Advisor to work in our Auto Service centers. You will engage guests, support tire and service sales, build relationships, and ensure guest satisfaction throughout the visit.

You will learn about warranties, promotions, and product services while receiving on-the-job training. This role offers a fast-paced environment, teamwork, and real opportunities for career advancement within Goodyear.