Automotive Sales & Service Advisor

MFA Oil Company; Blue Springs (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

MFA Petroleum Company is seeking a Big O Sales Consultant in Missouri to provide fast, friendly customer service and promote tire products and services. You will handle transactions, explain promotions, and help educate customers on maintenance needs.

The role requires strong communication, reliability, and the ability to work flexible hours, including holidays and weekends. Training is provided and safety protocols must be followed.

Qualifications

• 18 years of age or older.
• Ability to learn new concepts and use technical materials.
• Ability to consistently operate a computer and other office productivity machinery.
• Strong verbal communication skills.
• Sales abilities.
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change.
• Ability to safely operate automatic and manual transmission vehicles.
• Availability to work holidays, weekends, and after regular business hours as needed.
• Legal authorization to work in the United States of America.

Responsibilities

• Monitor service area and host waiting customers, providing fast and friendly service.
• Handle complaints courteously and efficiently per company policy.
• Inspect vehicles and prioritize maintenance needs with customers and management.
• Promote sales by explaining product benefits and promotions and using suggestive selling.
• Prepare sales documentation such as warranties and service agreements.
• Conduct efficient and accurate sales transactions and report discrepancies.
• Support store operations with opening/closing, inventory, and reporting tasks.
• Keep facilities clean and in line with Big O Tires standards.
• Safely operate customer vehicles in service areas.
• Assist in training new employees as needed.
• Complete required daily training and adhere to policies and procedures.

Skills

Customer service

Sales

Verbal communication

Computer skills

Math skills

Safety awareness

English proficiency

Education

High school diploma or GED

Job description

MFA Petroleum Company is seeking a Big O Sales Consultant in Missouri to provide fast, friendly customer service and promote tire products and services. You will handle transactions, explain promotions, and help educate customers on maintenance needs.

The role requires strong communication, reliability, and the ability to work flexible hours, including holidays and weekends. Training is provided and safety protocols must be followed.