Automotive Sales Representative

Suburban Chevrolet Cadillac of Ann Arbor; Ann Arbor (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Vehicle purchase discounts

Paid holidays & PTO

Disability insurance

Job summary

Suburban Chevrolet Cadillac of Ann Arbor is seeking an Automotive Sales Representative to greet customers, present vehicles, and accompany test drives. The role includes developing new business, collecting customer data for the CRM, and scheduling daily appointments.

You will guide customers through write-up and delivery steps, coordinate with the service department after sales, and participate in daily sales meetings.

Qualifications

• High School graduate or equivalent, 18 years or older required.
• Drug-free workplace and equal employment opportunity policy are stated.

Responsibilities

• Greet customers and present professional product demonstrations.
• Accompany customers on vehicle demonstration rides and gather contact information.
• Schedule customer appointments and manage daily CRM activity.
• Assist customers through the write-up and delivery processes to ensure a positive experience.
• Introduce customers to service department after sale and participate in daily sales meetings.

Skills

Communication skills

CRM data entry

Product demonstrations

Time management

Education

High School diploma or equivalent

Tools

CRM software

Job description

Dealership:L0399 Suburban Chevrolet Cadillac of Ann ArborSuburban Chevrolet Cadillac of Ann ArborHiring: Automotive Sales RepresentativePay: To be discussed during in-person interviewsSchedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.Reports to: Sales ManagerOnsite in Ann Arbor MichiganWhy Join Our Team?What You'll DoGreet customers.Provide professional product presentations to all customers.Offer and accompany customers on vehicle demonstration ride(s).Develop and prospect new business.Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.Schedule customer appointments daily.Assist customer during write up process ensuring it is a non-confrontational experience.Develop knowledge of product information, current sales pricing and manufacturer promotions.Participate in daily sales and training meetingsPractice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.Maintain appearance and cleanliness of vehicle lot and showroom.Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.Upon sale, introduce customer to Service department following Sales 2 Service process.Obtain all appropriate licensing by state law (if applicable) following the states written policy.Train assigned salesperson for 60 days daily on your store's sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.Communicate with program coordinator and submit monthly meeting and activity information. Attend mentor trainings.Assist trainee to meet performance expectations as laid out in their job description.What You'll BringTyping – ability to type to enter accurate information into tracking systemMathematics – ability to solve basic math calculationsAcceptable driving record and a valid driver's license in your state of residenceTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.