Automotive Sales BDC Cadillac

Empire Automotive Group; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) Plan

Paid time off (PTO)

Health insurance

Dental insurance

Vision plans

Promotion from within

Job summary

A leading automotive group in New York is looking for a Sales BDC Consultant to serve as the first point of contact for customers. The role involves engaging customers through calls, setting up sales appointments, and ensuring top-notch service. Ideal candidates will possess exceptional communication skills, a strong work ethic, and a commitment to customer satisfaction, working in a collaborative team environment. Opportunities for advancement and comprehensive benefits are provided, including health insurance and a 401(k) plan.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work weekends and holidays when needed.
• Reliable and professional representation.

Responsibilities

• Engage customers through inbound and outbound calls.
• Respond to customer inquiries via multiple channels.
• Utilize the CRM system for tracking customer interactions.

Skills

Exceptional communication skills

Organizational skills

Customer service

Multitasking

Tech proficiency (Microsoft, Google Suite, CRM)

Job description

Job Description

Join Our Growing Team at Empire Automotive Group – GMC Cadillac of Long Island City. Exciting things are happening at Empire Automotive Group, and we want you to be part of it! Our brand‑new, state‑of‑the‑art facility is ready to welcome driven professionals who thrive on creating exceptional customer experiences. As a Sales BDC Consultant you’ll be the first friendly and knowledgeable point of contact for customers seeking automotive solutions—setting the tone for a seamless and engaging sales journey.

Work Schedule

Weekdays plus Saturday.

Salary

Salary plus commission.

Your Impact

• Engage with customers through inbound calls, setting up follow‑up sales appointments with enthusiasm and professionalism.
• Take the initiative with outbound calls, reconnecting with potential buyers and building strong relationships.
• Respond promptly to internet and phone inquiries via email, phone, and text, ensuring every customer receives timely, top‑notch service.
• Showcase product expertise and guide customers to the right dealership resources with confidence and clarity.
• Bring a friendly, proactive attitude while collaborating with the sales team to provide expert assistance on new and used vehicles.
• Work seamlessly alongside fellow BDC representatives, fostering a supportive, respectful, and high‑energy team environment.
• Follow up with customers in a timely, thoughtful manner—leaving them with a positive and memorable experience.
• Participate in engaging team and process development sessions, strengthening connections with teammates, the sales team, and dealership leadership.
• Utilize the CRM tracking system daily, accurately logging customer interactions to support the sales team in closing deals.

Qualities We’re Looking For

• Exceptional communication, interpersonal, and organizational skills.
• Reliability, polish, and a professional representation of Empire.
• A great listener with an empathetic approach to understanding customer needs.
• A strong work ethic with the drive to succeed in a dynamic and competitive setting.
• A commitment to delivering top‑tier customer service—building trust and exceeding expectations.
• A friendly, enthusiastic, and dependable team‑player attitude.
• Collaborative mindset and eagerness to learn, grow, and improve.
• Openness to feedback as an opportunity for development.
• Flexibility in scheduling, with availability to work weekends and holidays when needed.
• Strong multitasking and tech skills, proficient in Microsoft, Google Suite, and CRM tools.
• A sharp eye for detail, ensuring an organized and well‑presented workplace.
• Professionalism—prompt, savvy, responsible, and always courteous.
• A polished communicator with a positive attitude and hardworking personality.
• A true people person—engaged, patient, and eager to provide support with genuine care.

Company Description

The Empire Automotive Group provides exceptional opportunities for individuals seeking to advance in the retail automotive industry. Empire operates throughout Nassau, Suffolk, Queens, Brooklyn, Westchester, and New Jersey, featuring 18 different franchise brands, both import and domestic. It is the third‑fastest growing privately owned automotive group in the U.S. We are passionate about shaping the future of mobility, redefining industry standards, and nurturing strong community connections.

Benefits

• 401(k) Plan
• Paid time off (PTO)
• Competitive pay plans
• Health insurance
• Dental insurance
• Vision plans
• Promotion from within

The job descriptions and responsibilities above will be required but not limited to any other job‑related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!

We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.