Automotive Sales Manager - Busy Dealership

Bob Bell Auto Group; Bel Air (MD); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive Salary

Medical and Prescription Drug Plans

Health Savings Account (HSA) Eligible

Wellness Program

Dental and Vision Plans

401K

Disability and Life Insurance

Paid Vacation

Room for advancement

Job summary

Bob Bell Auto Group seeks an Experienced Sales Manager to lead our busy dealership. You will recruit, coach, and motivate a high-performing sales team while driving profitability and customer satisfaction.

Collaborate with finance, service, and marketing to ensure consistent messaging and a cohesive customer journey. As part of leadership, you will set targets, monitor metrics, and implement strategies to deliver an outstanding dealership experience and loyalty.

Qualifications

• 3+ years of experience in an Automotive Sales Department (management experience preferred).
• Proven ability to lead, motivate, and develop a team in a fast-paced environment.
• Strong record of customer satisfaction and sales success.
• Excellent communication, organizational, and leadership skills.
• Proficiency with CDK or other automotive software (preferred).
• Professional appearance and demeanor.
• Valid driver’s license with a clean driving record.
• Ability to pass pre-employment background check and drug screening.

Responsibilities

• Recruit, train, and mentor sales staff in customer service, communication, organization, and time management.
• Lead by example, modeling motivation, professionalism, and superior customer service.
• Set goals, monitor daily productivity, and provide actionable coaching for improvement.
• Oversee sales team performance during in-person, phone, and digital customer interactions.
• Assist in forecasting department goals and driving strategies to meet or exceed them.
• Conduct sales meetings and participate in management meetings.
• Resolve customer concerns effectively and professionally.
• Ensure strong performance in manufacturer CSI metrics.
• Drive a culture of teamwork, accountability, and high performance.

Skills

Leadership

Team management

Coaching

Customer service

Sales strategy

Tools

CDK

Job description

Bob Bell is seeking an Experienced Sales Manager to lead our busy dealership.

We’re looking for a results-driven professional who thrives on building, coaching, and motivating a high-performing sales team.

The ideal candidate will be focused on meeting and exceeding sales objectives while maximizing profitability, strengthening customer relationships, and delivering an outstanding dealership experience.

At Bob Bell, we strive to make every customer a customer for life. We know that happy employees make happy customers, which is why we reward and support individuals who work hard and stay motivated. Every team member plays a critical role in our success — and together we continue to deliver the award-winning service and value our community has trusted for years.

Responsibilities

• Recruit, train, and mentor sales staff in customer service, communication, organization, and time management
• Lead by example, modeling motivation, professionalism, and superior customer service
• Set goals, monitor daily productivity, and provide actionable coaching for improvement
• Oversee sales team performance during in-person, phone, and digital customer interactions
• Assist in forecasting department goals and driving strategies to meet or exceed them
• Conduct sales meetings and participate in management meetings
• Resolve customer concerns effectively and professionally
• Ensure strong performance in manufacturer Customer Satisfaction Index (CSI) metrics
• Drive a culture of teamwork, accountability, and high performance

Qualifications

• 3+ years of experience in an Automotive Sales Department (management experience preferred)
• Proven ability to lead, motivate, and develop a team in a fast-paced environment
• Strong record of customer satisfaction and sales success
• Excellent communication, organizational, and leadership skills
• Proficiency with CDK or other automotive software (preferred)
• Professional appearance and demeanor
• Valid driver’s license with a clean driving record
• Ability to pass pre-employment background check and drug screening

Benefits

• Competitive Salary
• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• Paid Vacation
• Room for advancement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.