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The Automotive Sales Manager is responsible for overseeing and managing the sales operations of the dealership. This role involves leading a team of sales associates, developing strategies to drive sales, managing inventory, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills, a deep understanding of automotive sales, and a proven track record of achieving sales targets.
Key Responsibilities
Team Leadership and Development:
- Recruit, train, and mentor sales associates to improve performance and achieve sales goals.
- Monitor performance metrics and provide regular feedback and coaching.
- Conduct regular sales meetings and motivate the team to maintain high morale and productivity.
Sales Strategy And Execution
- Develop and implement sales strategies to achieve dealership targets and maximize revenue.
- Analyze market trends, customer needs, and competitive activities to adjust strategies as needed.
- Set sales targets and performance goals for the team and track progress against these objectives.
Customer Relationship Management
- Ensure a high level of customer satisfaction by providing exceptional service and addressing customer inquiries and concerns.
- Foster long-term relationships with customers, encourage repeat business, and referrals.
Inventory And Product Management
- Monitor and manage the dealership’s inventory to align with market demand and sales targets.
- Work closely with suppliers and manufacturers to ensure a diverse and appealing inventory.
- Conduct regular inventory audits and adjust stock levels as needed.
Sales Reporting And Analysis
- Prepare and analyze sales reports, including daily, monthly, and annual performance metrics.
- Use data to identify trends, measure performance, and make informed business decisions.
- Report on sales activities, customer feedback, and market conditions to upper management.
Financial Management
- Customer Financing & Insurance: Offer vehicle financing and insurance options to customers, explaining aftermarket products, extended warranties, and dealership service procedures clearly and thoroughly.
- Documentation Preparation: Prepare and process all necessary state and federal documents related to vehicle purchases in compliance with legal requirements and company policies.
- Lender Relations: Build and maintain strong relationships with lending institutions to ensure access to competitive financing programs and interest rates.
Compliance And Best Practices
- Ensure all sales activities comply with dealership policies, legal requirements, and industry standards.
- Stay updated on automotive industry trends and best practices to maintain a competitive edge.
Qualifications
- Proven experience as an Automotive Sales Manager with a minimum of 7 years of experience.
- Strong understanding of automotive sales processes, customer service, and market dynamics (Nissan Preferred)
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze sales data and make strategic decisions.
- Proficiency in using CRM systems and other sales tools.
- High level of integrity and professionalism.
Physical Requirements
- Ability to work in a fast-paced environment.
- Standing and walking for extended periods may be required.
- Occasional lifting and carrying of materials related to the role.
Education
- High School Diploma Required
- Bachelor’s degree in business administration, marketing, or a related field preferred.
Benefits
- Competitive salary with performance-based incentives.
- Paid Time Off (PTO)
- Benefits: Medical, Dental, and Vision Insurance
- Ancillary Benefits: Short-term & Long-term disability insurance
- 401(k) Retirement Savings with Company Match
- Employee discounts on vehicles and services.
Grubbs maintains a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Sales and Business DevelopmentIndustries
Retail Motor Vehicles
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