Automotive Sales Leader: Elevate Customer Experience

AutoNation; Carlsbad (NM); On-site; USD 80,000 - 134,000; Full time

Benefits offered by this job

Competitive compensation

401k matching

Health insurance

Dental and vision plans

Maternity benefits

Employee discounts

Auto purchase program

YouDecide discounts

DRVPNK cancer charities support

Job summary

AutoNation is seeking a Sales Manager to lead a sales team, selecting, training, coaching and retaining top performers to drive market share and profitability while delighting customers. You will set a clear vision, motivate the team, manage inventory and pricing, and work with leadership to execute best-practice processes across Showroom, E‑Commerce, and Phones.

The role requires proven auto-retail leadership, strong communication, and the ability to drive an exceptional customer experience.

Qualifications

• High School diploma or equivalent.
• Proven success in auto retail sales.
• Proven leadership ability to mentor and train others.
• Ability to set and achieve targeted goals.
• Ability to drive an exceptional Customer experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record.

Responsibilities

• Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
• Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
• Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
• Driving the business through a high-level of involvement in the day-to-day operations
• Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
• Appraising vehicles for trade
• Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
• Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
• Assisting in managing controllable expense elements for the New and Used Vehicle Departments
• Analyzing the business to determine shortfalls and developing action plans to improve performance

Skills

Proven leadership experience

Strategic thinking

People development

Education

High School diploma or equivalent

Job description

AutoNation is seeking a Sales Manager to lead a sales team, selecting, training, coaching and retaining top performers to drive market share and profitability while delighting customers. You will set a clear vision, motivate the team, manage inventory and pricing, and work with leadership to execute best-practice processes across Showroom, E‑Commerce, and Phones.

The role requires proven auto-retail leadership, strong communication, and the ability to drive an exceptional customer experience.