Automotive Sales Consultant- Honda North- ICL Autos

International Cars, Ltd.; Danvers (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Annual Profit-Sharing Bonus

Up to 4 weeks paid vacation

Employer sponsored healthcare benefits

Company paid Life Insurance

Generous 401(k) match

Tuition Reimbursement

Job summary

International Cars, Ltd. is seeking Full Time dedicated automobile sales professionals in Danvers, MA. This role emphasizes exceptional customer service, assisting customers in vehicle selection, and ensuring customer satisfaction throughout the buying process.

Candidates must possess a High School Diploma, excellent communication skills, and a valid driver's license. The position offers competitive benefits including profit-sharing, paid vacation, and employer-sponsored healthcare. This makes it an ideal opportunity for individuals passionate about sales and customer engagement.

Qualifications

• Excellent communication skills with a customer focus and friendly attitude.
• Flexible schedule to cover store hours including some weekends & evenings.
• Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements.

Responsibilities

• Assist customers in selecting a vehicle by asking engaging questions.
• Timely follow-up with clients to ensure referral business.
• Provide exceptional customer service and maintain satisfaction ratings.
• Prepare sold vehicles for customer delivery and conduct professional demonstrations.

Skills

Excellent communication skills

Customer focus

Strong computer aptitude

Education

High School Diploma or equivalent

Job description

Honda North, a International Cars, Ltd., Inc. Company, is seeking Full Time dedicated professionals with a passion for Automobile Sales to join our team! Candidates with experience in customer service, retail sales, or service/hospitality industries are encouraged to apply!

ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH.

What We Offer

• Annual Profit-Sharing Bonus
• Earn up to 4 weeks paid vacation plus personal time off
• Employer sponsored healthcare benefits – we pay 64%
• Vision, Flexible Spending Accounts, Short Term Disability
• Company paid Life Insurance and Long-Term Disability
• Generous 401(k) match
• Earn shares in our Employee Stock Ownership Plan
• Tuition Reimbursement
• Opportunities for Professional Development and Growth
• CLOSED ON SUNDAYS
• Only Employee-Owned Auto Dealership Group in New England

Responsibilities

• Assist customers in selecting a vehicle by asking engaging questions and listening carefully to their responses.
• Timely follow-up with clients to ensure referral business.
• Assist the department manager to meet and ensure departmental objectives of the dealership's annual budget and achieve the departmental goals of the business plan.
• Provide and ensure exceptional customer service in the vehicle department, maintaining a personal customer satisfaction rating from the manufacturer at or above the company standard.
• Provide insight and ideas to the department in order to maintain a sustained, competitive advantage.
• Turn over 100 percent of closed transactions to Business Manager along with properly completed paperwork (insurance information, trade title, etc.).
• Write complete sales orders and process paperwork in accordance with established dealership policies.
• Prepare sold vehicles for customer delivery prior to customer arrival and perform high-quality and professional demonstrations of new/used vehicles.
• Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
• Know and understand the federal, state, and local laws which govern retail automobile sales.
• Sell/lease and deliver a minimum number of units as defined in the dealership sales pay plan.
• Attend product and sales training courses as requested by sales manager.
• Keep abreast of new products, features, accessories, etc., and their benefits to customers.
• Know and understand equity and values, and be able to explain depreciation to the customer.
• Follow up on all post-delivery items, tag/title work and special requests to be sure that all customer expectations are met.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively (CRM).
• Assist with snow removal. Move/arrange vehicles on lot.
• Ensure that keys and dealer plates are properly maintained to prevent loss or theft.

Requirements

• High School Diploma or equivalent
• Excellent communication skills with a customer focus and friendly attitude
• Flexible schedule to cover store hours including some weekends & evenings.
• Strong computer aptitude and organizational skills.
• Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements.
• Pre‑employment background check and drug screen required.

International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factor.