Automotive Sales Consultant- Audi Stratham - ICL Autos

International Cars; Stratham (NH); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Profit sharing

Above market pay

4 weeks vacation + PTO

Employer sponsored healthcare 64%

Vision insurance

Flexible Spending Accounts

Short Term Disability

Life Insurance

Long-Term Disability

401(k) match

Employee Stock Ownership Plan

Tuition Reimbursement

Professional Development

Closed on Sundays

Job summary

International Cars in Stratham, NH is seeking full-time automotive sales professionals who thrive on exceptional customer service and closing deals. Experience in retail sales or service is encouraged, with opportunities for growth in a proudly employee-owned dealership group.

We offer an annual profit-sharing bonus, above-market pay, generous vacation, healthcare benefits with significant employer contribution, vision, FSAs, life and disability coverage, a strong 401(k) match, and employee

Qualifications

• High School Diploma or equivalent.
• Excellent communication skills with a customer focus and friendly attitude.
• Flexible schedule to cover store hours including some weekends & evenings.

Responsibilities

• Assist customers in selecting a vehicle by asking engaging questions and listening carefully to their responses.
• Timely follow-up with clients to ensure referral business.
• Meet departmental objectives and contribute to the dealership's annual budget and business plan.
• Provide exceptional customer service in the vehicle department and maintain a high customer satisfaction rating.
• Turn over 100 percent of closed transactions to Business Manager with properly completed paperwork.
• Prepare vehicles for customer delivery and demonstrate features effectively.
• Deliver vehicles to customers and explain operating features, warranty, and paperwork.
• Know and explain federal, state, and local laws governing retail automobile sales.
• Sell/lease and deliver a minimum number of units as defined in the sales pay plan.
• Attend product and sales training as requested.

Skills

Customer service

Sales experience

Communication skills

Relationship building

Education

High School Diploma

Job description

Audi Stratham, a International Cars, Ltd., Inc. Company, is seeking Full Time dedicated professionals with a passion for Automobile Sales to join our team! Candidates with experience in customer service, retail sales, or service/hospitality industries are encouraged to apply!

ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH.

What we offer:

• Annual Profit-Sharing Bonus
• Above market pay!
• Earn up to 4 weeks paid vacation plus personal time off
• Employer sponsored healthcare benefits – WE PAY 64%
• Vision, Flexible Spending Accounts, Short Term Disability
• Company paid Life Insurance and Long-Term Disability
• Generous 401(k) match
• Earn shares in our Employee Stock Ownership Plan
• Tuition Reimbursement
• Opportunities for Professional Development and Growth
• CLOSED ON SUNDAYS
• Only Employee-Owned Auto Dealership Group in New England

Responsibilities:

• Assist customers in selecting a vehicle by asking engaging questions and listening carefully to their responses.
• Timely follow-up with clients to ensure referral business.
• Assists the department manager to meet and ensure departmental objectives of the dealership's annual budget and achieve the departmental goals of the business plan;
• Provides and ensures exceptional customer service in the vehicle department, maintaining a personal customer satisfaction rating from the manufacturer at or above the company standard;
• Provides insight and ideas to the department in order to maintain a sustained, competitive advantage;
• Turn over 100 percent of closed transactions to Business Manager along with properly completed paperwork (insurance information, trade title, etc.).
• Writes complete sales orders and processes paperwork in accordance with established dealership policies.
• Prepares sold vehicles for customer delivery prior to customer arrival and perform high-quality and professional demonstrations of new/used vehicles.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Sells/leases and delivers a minimum number of units as defined in the dealership sales pay plan.
• Attends product and sales training courses as requested by sales manager.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Follows up on all post-delivery items, tag/title work and special requests to be sure that all customer expectations are met.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively (CRM).
• Assists with snow removal. Moves/arranges vehicles on lot.
• Assure that keys and dealer plates are properly maintained to prevent loss or theft.

Requirements:

• High School Diploma or equivalent
• Excellent communication skills with a customer focus and friendly attitudeFlexible schedule to cover store hours including some weekends & evenings.
• Strong computer aptitude and organizational skills.
• Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements

International Cars LTD does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Pre-employment background check and drug screen required.