Automotive Sales Concierge & Appointment Specialist

Dolan Auto Group; Reno (NV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Short-term disability insurance

Term life insurance

Christmas Club savings fund

Employee discounts

Tuition reimbursement

Training and certification

Job summary

Dolan Auto Group in Reno, NV is seeking an energetic Sales Business Development Call Center associate to help customers find the right vehicle and schedule appointments. You will cultivate long-term relationships and support buyers through the sales process.

Join a team recognized as one of Northern Nevada’s best places to work, with comprehensive benefits and opportunities for growth in a fast-paced automotive environment.

Qualifications

• High school diploma or equivalent.
• Possess an acceptable driving record and a valid driver’s license.
• Be at least 18 years of age.
• Ability to multi-task in a fast-paced work environment.
• Strong organizational skills and attention to detail.
• Strong communication skills.
• A team player focused on providing exemplary customer service.

Responsibilities

• Answer incoming sales calls, emails, and internet leads.
• Help customers find the best time to view our inventory.
• Long-term follow-up with prospective clients.
• Set appointments with sales.
• Update guest information in our systems.
• Maintain a thorough knowledge of the different vehicles available.
• Maintain ongoing relationships with customers.
• Assist guests in completing purchases online.

Skills

Communication skills

Team player

Multi-tasking

Organizational skills

Detail oriented

Education

High School diploma or equivalent

Job description

Dolan Auto Group in Reno, NV is seeking an energetic Sales Business Development Call Center associate to help customers find the right vehicle and schedule appointments. You will cultivate long-term relationships and support buyers through the sales process.

Join a team recognized as one of Northern Nevada’s best places to work, with comprehensive benefits and opportunities for growth in a fast-paced automotive environment.