Parts Counterperson

Tooelecjdr; Tooele (UT); On-site; USD 42,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

401(k) with Company Match

Paid Vacation & Holidays

Paid Training and Ongoing Career Devle

Employee Discounts on Vehicles, Parts 

Opportunities for Advancement

Stable, Family-Oriented Work Enviro

Job summary

Tooele Motor Company is seeking a customer-focused Automotive Parts Counterperson to join our team in Tooele, UT. You will work closely with technicians, service staff, wholesale accounts, and retail customers to ensure the right parts are delivered accurately and efficiently.

Responsibilities include identifying parts, processing orders, answering inquiries, and maintaining inventory while delivering outstanding customer service in a fast-paced dealership setting.

Qualifications

• Previous automotive parts experience is preferred but not required.
• Automotive dealership experience is a plus.
• Basic computer skills and the ability to learn dealership software.
• Ability to lift up to 50 pounds as needed.
• Valid driver’s license with a clean driving record.

Responsibilities

• Assist retail, wholesale, and internal service customers with parts requests.
• Identify and source OEM and aftermarket parts using catalogs and electronic parts systems.
• Process customer orders from start to finish with timely order status updates.
• Answer incoming phone calls and respond to parts inquiries professionally.
• Pull, package, and stage parts for technician orders and customer pickup.
• Coordinate special orders and locate out-of-stock parts via vendors when needed.
• Verify pricing, availability, and warranty information.
• Assist in maintaining accurate inventory through bin checks and cycle counts.
• Receive and organize incoming parts shipments.
• Ensure internal parts are billed correctly to repair orders.

Skills

Customer service

Communication

Organization

Attention to detail

Teamwork

Dealership software basics

Basic computer skills

Valid driver's license

Education

High school diploma or equivalent

Tools

Dealership software

Job description

Tooele Motor Company is looking for a customer-focused, detail-oriented Automotive Parts Counterperson to join our growing team.

Whether you’re an experienced Parts Counterperson or have automotive knowledge and are ready to grow your career, this is an excellent opportunity to join a dealership that values its employees and invests in their success.

As a key member of our Parts Department, you’ll work closely with technicians, service advisors, wholesale accounts, and retail customers to ensure the right parts are delivered accurately and efficiently. If you enjoy solving problems, staying organized, and providing outstanding customer service, we’d love to meet you.

Pay

$42,000 - $80,000+ per year (based on experience, performance, and commissions where applicable)

Benefits

• Competitive compensation
• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Vacation & Holidays
• Paid Training and Ongoing Career Development
• Employee Discounts on Vehicles, Parts & Service
• Opportunities for Advancement
• Stable, Family-Oriented Work Environment

Responsibilities

• Assist retail, wholesale, and internal service customers with parts requests
• Accurately identify and source OEM and aftermarket parts using manufacturer catalogs and electronic parts systems
• Process customer orders from start to finish while ensuring timely communication on order status
• Answer incoming phone calls and respond to parts inquiries professionally and efficiently
• Pull, package, and stage parts for technician repair orders and customer pickup
• Coordinate special orders and locate out-of-stock parts through outside vendors when necessary
• Verify pricing, availability, and warranty information
• Assist in maintaining accurate inventory through bin checks, stocking, and cycle counts
• Receive, inspect, and organize incoming parts shipments
• Ensure internal parts are billed correctly to repair orders
• Maintain a clean, organized, and safe parts department
• Deliver exceptional customer service to every customer, every time

Qualifications

• Previous automotive parts experience is preferred but not required
• Automotive dealership experience is a plus
• Strong customer service and communication skills
• Excellent organizational skills and attention to detail
• Ability to work in a fast-paced, team-oriented environment
• Basic computer skills and the ability to learn dealership software
• Ability to lift up to 50 pounds as needed
• Valid driver’s license with a clean driving record
• High school diploma or equivalent

Why JoinTooele Motor Company?

At Tooele Motor Company, we believe our employees are the foundation of our success. We strive to create a workplace where hard work is recognized, growth is encouraged, and every team member has the opportunity to build a rewarding career. If you’re looking for a dealership that values teamwork, integrity, and exceptional customer service, we’d love to have you on our team.

Equal Opportunity Employer

Tooele Motor Company is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and provided equal employment opportunities. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Employment is contingent upon successful completion of a pre-employment background check, drug screening, and verification of a valid driver’s license with an acceptable driving record.