Automotive Sales Associate

Summit Automotive Partners; Portland (ME); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive group in Portland, Maine seeks a motivated Sales Associate. This role involves ensuring high customer satisfaction during the car-buying experience and requires strong sales skills, as well as the ability to build relationships with customers. A competitive pay package with extensive benefits is offered.

Benefits

Flexible schedule

Paid time off

401(K) with employer contribution

Employee discounts

Health and Wellness reimbursement

Qualifications

• 2+ years of sales or customer service experience.
• Ability to discuss terms with clients in a friendly manner.
• Drive to prospect and develop potential customers.

Responsibilities

• Create an exceptional buying experience for every customer.
• Respond to inquiries via phone, email, and text.
• Maintain manufacturer-specific training on product features.

Skills

Sales Experience

Customer Service

Customer Satisfaction

Consultative Selling

Job description

Are you seeking a career that offers stability and opportunities for upward career mobility? Berlin City Lexus is seeking a highly motivated and self-driven Sales Associate to join our growing team in Portland, Maine!

What We Offer:

• A competitive pay plan with training and mentorship that provides career growth and increased income potential
• Recognition programs & awards are part of the culture that rewards excellence and high performance
• Cooperative, team-based approach environment
• Paid time off that accrues from day one of employment
• A flexible schedule that allows you to enjoy everything Maine has to offer
• Monday - Friday 9 am-6 pm / Saturdays 9 am-5 pm
• Sundays off and 1 day off during the week
• An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
• 401(K) with employer contribution
• Maternity leave/Paternity leave
• Health and Wellness reimbursement up to $75.00 per month
• Employee discounts/ Leasing allowance
• Pet insurance
• Fun team atmosphere

About the Role:

The Sales Associate's primary role is to ensure that every guest's purchase experience yields an exceedingly high level of customer satisfaction. The Sales Associate conducts consultative meetings with customers to provide an easy car-buying experience. Additional responsibilities include posting and responding to vehicle sales inquiries, prospecting, and developing potential customers through current relationships, new customers, and customer referrals.

Who You Are:

• You treat all customers with a high degree of dignity to ensure that the purchase experience yields a very high level of customer satisfaction
• You have the drive to prospect and develop potential customers through current relationships, new customers, and customer referrals
• You have the proven ability to establish and maintain a consistently high level of customer satisfaction as measured by the manufacturer and dealership-sponsored surveys
• You value the customer experience and possess the ability to discuss terms with clients in a friendly and professional manner while maintaining profit levels at or above company standards
• You thrive on staying informed and educated on all product model features and benefits

What You'll Do:

• Create an exceptional buying experience for every customer
• Respond to inquiries via phone, email, and text; build relationships and generate new leads
• Stay informed on product features and benefits, and maintain manufacturer-specific training
• Help customers find the right vehicle with a consultative approach while maintaining a high customer satisfaction rating
• Continuously grow your skills and meet performance goals

What We're Looking For:

• 2+ years of sales or customer service experience
• Team player with a passion for taking care of the customer
• Responsive, driven, and goal-oriented mindset
• Willing to learn and grow in a fast-paced environment

Requirements:

• At least 18 years of age
• Must possess a valid driver's license and have a favorable motor vehicle record
• Ability to pass a pre-employment background check
• Authorized to work in the United States

Who We Are:

Berlin City Auto Group is a family of dealerships throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a highly energized, engaged, and diverse team bound together by our core beliefs and values. Together, we are dedicated to honesty, integrity, caring, clarity, and excellence, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our philosophy is Easier – a way of doing business that satisfies every customer with the highest level of service. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.

To Learn More about Berlin City Auto Group and Career Opportunities, visit us at https://berlincitycareers.com/

EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job'ss essential functions unless doing so would create an undue hardship. If you need accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices. 191 Riverside St, Portland, ME 04103