Automotive Sales Associate

Woody Buick GMC of Gurnee; Naperville (IL); On-site; USD 60,000 - 150,000; Full time

Job summary

A leading automotive dealership in Naperville is seeking a passionate Sales Associate to enhance customer experiences and support team operations. The role involves assisting customers with vehicle selection, ensuring efficient service, and contributing to business growth. Ideal candidates will have strong customer service skills, a valid driver's license, and a drive for achieving personal goals.

Benefits

Competitive compensation plan

401(k), health, dental, vision, and life insurance

Paid vacation

Employee vehicle purchase discount

Positive and supportive work environment

Qualifications

• Exceptional customer service and organizational skills required.
• Prior experience in customer service or retail preferred.
• Valid in-state driver’s license necessary.

Responsibilities

• Deliver an exceptional customer experience and assist with vehicle selection.
• Greet customers warmly and understand their needs.
• Collaborate with team members to resolve customer issues.

Skills

Customer service

Organizational skills

Attention to detail

Multitasking

Effective communication

Interpersonal skills

Goal-setting

Education

High School diploma or equivalent

Tools

Computer systems

Job description

We are Woody Buick GMC in Naperville, Illinois, the largest and fastest-growing General Motors dealership in the area, focused on customer satisfaction and community involvement.

We are seeking a Sales Associate who is passionate about providing an exceptional experience for customers and supporting our team. Our success is driven by the efficiencies we create across all levels of our company and the dedicated people who make that happen.

Role Overview

Woody Sales Associates are the face of the dealer sales experience. Their hard work enables us to uphold Woody’s philosophy of providing quality vehicles and excellent service. Their positive attitude and friendly demeanor encourage customers to return time and again.

Compensation

$60,000 - $150,000 annually

Responsibilities

• Seek opportunities to deliver an exceptional customer experience.
• Ensure courteous and efficient service for all customers.
• Greet customers warmly and understand their needs.
• Assist with vehicle selection, delivery, and follow-up post-purchase.
• Follow dealership and manufacturer guidelines and procedures.
• Work effectively in a fast-paced environment with minimal supervision.
• Review individual CSI, sales, and production metrics.
• Set personal goals and seek continuous improvement.
• Drive business growth through training and active involvement in operations.
• Collaborate with team members to resolve customer and departmental issues.

Qualifications

• Exceptional customer service and organizational skills.
• Attention to detail and ability to multitask.
• Ability to work independently and as part of a team.
• Prior experience in customer service or retail preferred.
• Strong goal-setting and achievement drive.
• Effective communication and interpersonal skills.
• Proficiency with computer systems (basic to advanced).
• Valid in-state driver’s license.
• High School diploma or equivalent.

Benefits

• Competitive compensation plan.
• 401(k), health, dental, vision, and life insurance.
• Paid vacation.
• Employee vehicle purchase discount.
• Positive and supportive work environment.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic under federal, state, or local law.