Automotive Sales Associate

EasyCare Recruiting; Louisiana (MO); On-site; USD 40,000 - 70,000; Full time

Job summary

EasyCare Recruiting presents an automotive sales role in Lafayette, United States. You will sell and deliver vehicles, greet customers, explain features, arrange test drives, and handle paperwork in line with dealership policies.

The position emphasizes building customer satisfaction, maintaining follow-up systems, and staying up-to-date on products and laws governing retail auto sales. Training will help meet monthly targets and ensure smooth deliveries.

Qualifications

• Experience selling vehicles and meeting monthly targets.
• Ability to explain product features and benefits.
• Strong customer-service orientation and ethics.
• Familiarity with test-drive procedures and paperwork.

Responsibilities

• Sell and deliver a minimum number of vehicles per month.
• Write complete sales orders and process paperwork.
• Utilize dealership sales control and follow-up systems.
• Attend product and sales training courses as requested by sales manager.
• Maintain an owner follow-up system that encourages repeat and referral business.
• Maintain a prospect development system.
• Approach, greet, and assist customers in showroom and lot.
• Explain product performance and benefits to prospects.
• Describe optional equipment available for purchase.
• Offer test drives and obtain proper identification prior to test drive.
• Prepare sold vehicles for customer delivery.
• Introduce customers to service department personnel.
• Follow up on post-delivery items, title work, and special requests.
• Know laws governing retail automobile sales.

Skills

Customer service

Sales experience

Communication skills

Product knowledge

Ethical conduct

Tools

CRM systems

Job description

Lafayette, United States

• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by sales manager.
• Keeps up-to-date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Follows up on all post delivery items, tag/title work, "we-owes" and special requests to be sure that all customer expectations are met.