Automotive Sales Associate

Easycare; Lafayette, Northern (LA, KY); Hybrid; USD 35,000 - 70,000; Full time

Job summary

Easycare in Lafayette, LA is seeking a goal-driven sales professional to drive vehicle sales and provide exceptional customer service. You will greet customers, explain product features, and guide buyers through the selection and delivery process.

The role emphasizes maintaining sales records, following dealership procedures, and building long-term relationships with customers to encourage repeat business and referrals.

Qualifications

• Sells and delivers a minimum number of vehicles per month.
• Maintains an owner follow-up system that encourages repeat and referral business.
• Knows and understands the laws governing retail automobile sales.
• Assists customers in selecting a vehicle by asking questions and listening to their needs.

Responsibilities

• Sells and delivers vehicles to meet monthly targets.
• Writes complete sales orders and processes paperwork per dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Maintains an owner follow-up system to promote repeat/referral business.
• Prepares sold vehicles for customer delivery and coordinates with service.

Job description

Lafayette, United States

• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by sales manager.
• Keeps up-to-date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Follows up on all post delivery items, tag/title work, "we-owes" and special requests to be sure that all customer expectations are met.