Automotive Sales Assistant

Tim Lally Chevrolet; Warrensville Heights (OH); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

401(K) Plan

Medical Plan

Paid Time Off

Vision Plan

Promote from within

Paid Time Off

Holiday Pay

In House Training

Job summary

A local automotive dealership is seeking an Automotive Sales Assistant to support top producers by handling customer interactions and documentation. This entry-level role offers a steady salary with flexibility and ongoing training. Ideal candidates should have excellent communication skills and a self-starting attitude. The position is full-time with various benefits including medical and 401(K) plans.

Qualifications

• Available to work flexible hours and weekends.
• Self-starter mentality and ambitious spirit preferred.
• Hard-working team player with a professional appearance.
• Professional, well-groomed appearance and teamwork mindset.

Responsibilities

• Field phone calls and discern customer automotive needs.
• Act as a surrogate for post-sale follow-ups.
• Utilize customer relationship software to maintain relations.
• Ensure vehicles are ready for showings or delivery.
• Review vehicle features with customers as needed.
• Assist in gathering paperwork for sale and delivery.
• Prospect for additional business opportunities.
• Complete training programs and support top producers to maintain customer satisfaction indexes.

Skills

Communication skills

Customer satisfaction

Self-starter mentality

Team player

Professional appearance

Flexible hours

Ambition

Tools

Microsoft Office

Job description

Overview

Join to apply for the Automotive Sales Assistant role at Tim Lally Chevrolet.

Ever considered being in Automotive Sales but would like to explore it from a safe distance while learning the job? Perhaps you like selling but would prefer to step back into a more supportive role with a steady salary? Tim Lally is looking for an Automotive Sales Assistant. The Automotive Sales Assistant will work with our top producers in a support role by taking care of the tasks associated with selling vehicles thus affording our top producers more time in front of new or returning customers.

As an Automotive Sales Assistant you will be fielding calls and emails from automotive shoppers and customers, gathering the necessary documentation from customers during vehicle delivery, following up on outstanding details regarding a vehicle purchase, organizing and prioritizing daily tasks, assisting in the preparation for upcoming appointments with our very top performers. You will be gathering the knowledge and skills required to be a top industry producer while maximizing our top performers’ efficiency. The position requires a familiarity with the basic features of Microsoft Office, fluency with clear and friendly written and spoken communication, and basic computer skills including online search agility.

Responsibilities

• Take incoming phone calls and discern the customer’s automotive needs and taking action to assure their complete satisfaction.
• Act as a surrogate in calling customer for post sale follow up or appointment related concerns.
• Fully utilize customer relation and other related software to maintain close customer relations via phone, email, and any other means necessary to assure customer satisfaction.
• Make sure vehicles are ready to be shown for appointments or properly prepared for delivery.
• Review vehicle features with customers when necessary.
• Assist in gathering paperwork necessary for vehicle sale and delivery.
• Prospect for additional business opportunities.
• Satisfactorily complete all training programs and assist top producers in maintaining the required customer satisfaction indexes.

Qualifications

• Available to work flexible hours and weekends
• Self-starter mentality and ambitious spirit preferred
• Ready to waste no time on learning new product in’s and out’s, eager to improve
• Phenomenal communication skills with customers and team members
• Hard working team player
• Professional, well-groomed personal appearance

What We Offer

• 401(K) Plan
• Medical Plan
• Dental Plan
• Vision Plan
• Promote from within
• Paid Time Off
• Holiday Pay
• In House Training

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing

Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. We provide ongoing training and reward outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest-growing Chevy dealership! We are a family-owned single-point store that is going on 99 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet. The Lally family prides itself on providing an empowering workplace with structured, comprehensive training to help you find success.