Automotive Sales Assistant

Mercedes-Benz of Ontario; Ontario (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Job summary

Mercedes-Benz of Ontario is seeking an Automotive Sales Assistant to support a senior salesperson and help present New or Pre-owned vehicles to customers. The role emphasizes delivering an exceptional guest experience with a friendly, enthusiastic, articulate, and self-motivated team player attitude.

You will respond to leads, assist in vehicle selection with strong product knowledge, and strive to maintain high customer satisfaction while ensuring a positive dealership impression.

Qualifications

• High School Diploma or equivalent.
• Previous experience in a similar role preferred.
• Previous experience with a CRM preferred.
• Valid in-state driver’s license and clean driving record.

Responsibilities

• Respond to incoming sales leads professionally.
• Assist customers in vehicle selection with product knowledge to ensure customer happiness.
• Direct customers to product.
• Maintain service levels and retain clients by resolving concerns promptly; own the customer experience.

Education

High School Diploma or equivalent

Tools

CRM

Job description

Your next opportunity awaits at Mercedes-Benz of Ontario. We are hiring an Automotive Sales Assistant to join our team!

The Automotive Sales Assistant provides support to a senior salesperson in presenting the product, aiding in the sales process and delivering New or Pre-owned vehicles to the customer. The Automotive Sales Assistant must be comfortable providing information and accommodating the guest to ensure an exceptional experience. The assistant must be friendly, enthusiastic, articulate, and a self-motivated team player, maintaining a positive attitude and excellent work ethic.

Responsibilities

• Respond to incoming sales leads in a professional manner.
• Assist customers in appropriate vehicle selection providing the highest level of product and industry knowledge to ensure the highest level of customer happiness.
• Direct customers to product
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

• High School Diploma or equivalent
• Previous experience in a similar role preferred
• Previous experience with a CRM preferred
• Valid in-state driver’s license and clean driving record

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

** Pay:** $18 - $18 / hour

At Mercedes-Benz of Ontario, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer