Automotive Sales Appointment Coordinator

Prestige Subaru Asheville; Asheville (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401k with company match

Health benefits (telehealth)

Paid time off & vacation

Relocation packages

Employee discounts

Performance bonuses

Job summary

Fred Anderson Subaru in Asheville is seeking a motivated sales appointment setter/BDC representative to handle internet leads, answer inquiries, and schedule appointments with a sales professional. Training is provided and a base plus bonus plan is offered.

You will participate in follow-up with interested leads for up to 90 days, using scripts and templates, with a focus on delivering excellent customer service and building rapport.

Qualifications

• Previous customer service experience preferred.
• Strong teamwork and positive attitude are essential.
• Proficient computer skills and ability to use software.
• Excellent time management and organizational skills.
• Good listening skills and ability to build rapport.

Responsibilities

• Answer calls and emails to set up sales appointments.
• Follow up with internet, phone, and live chat inquiries.
• Maintain CRM records and track leads daily.
• Assist with inventory and dealership processes.
• Hold positive relationships with teammates and management.

Skills

Customer service

Teamwork

Computer skills

Time management

Active listening

Organizational skills

Driver's license

Education

High school diploma or equivalent

Tools

CRM software

Job description

Fred Anderson Subaru in Asheville is seeking a motivated sales appointment setter/BDC representative to handle internet leads, answer inquiries, and schedule appointments with a sales professional. Training is provided and a base plus bonus plan is offered.

You will participate in follow-up with interested leads for up to 90 days, using scripts and templates, with a focus on delivering excellent customer service and building rapport.