Automotive Retail Sales Manager

Dobbs Tire & Auto Centers, Inc.; Willoughby (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Dobbs Tire & Auto Centers in Willoughby, OH is seeking a Retail Sales Manager to lead daily sales activities, guide tire and service recommendations, and ensure a smooth, customer-centric shopping experience.

The role requires at least 1 year of retail sales management experience, automotive knowledge, and strong verbal/written communication. This is a non-exempt, full-time position focused on safety, teamwork, and guest satisfaction.

Qualifications

• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.
• Valid Driver’s Licenses.

Responsibilities

• Greet customers and assess their tire and automotive service needs with a professional, customer-focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized and attractive point-of-sale displays.
• Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to promote a clean, organized, and customer-friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
• Apply automotive product knowledge to assist customers with tire selection, alignment needs, and general vehicle maintenance recommendations.

Skills

Customer service

Sales

Communication

Team leadership

Job description

Dobbs Tire & Auto Centers in Willoughby, OH is seeking a Retail Sales Manager to lead daily sales activities, guide tire and service recommendations, and ensure a smooth, customer-centric shopping experience.

The role requires at least 1 year of retail sales management experience, automotive knowledge, and strong verbal/written communication. This is a non-exempt, full-time position focused on safety, teamwork, and guest satisfaction.