Automotive Retail Lead: Customer Experience & Sales

Belle Tire Inc; Big Rapids (MI); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

401(K) with company match

Flexible Paid Time Off

Discounts on Products and Services

Paid Training and ASE Certifications

Belle Tire Scholarship Program

Career Growth Opportunities with a Exp

Learn more at belletirecareers.com

Résumé du poste

Belle Tire is seeking a Sales Associate in Michigan to deliver premium customer experiences in a fast-paced tire and automotive service retail environment. You will assist customers, process transactions, and promote products and services while upholding Belle Tire’s 6-Step Sales Process.

This role emphasizes teamwork, strong communication, and the ability to adapt to evolving promotions and financing options.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of retail, customer service, or sales experience.
• Strong communication and interpersonal skills.
• Ability to learn products, systems, and processes quickly.
• Comfort working in a fast-paced environment with changing priorities.
• Basic computer and POS skills; ability to learn new systems.

Responsabilités

• Engage every customer with professionalism and enthusiasm to understand their needs.
• Execute Belle Tire's 6-Step Sales Process to recommend products and services with confidence.
• Build trust and loyalty by communicating clearly and providing transparent recommendations.
• Assist with in-store, phone, and online sales transactions to meet or exceed performance goals.
• Maintain awareness of promotions, warranties, and financing options.
• Help manage workflow between the sales counter and shop to ensure smooth customer service.
• Verify product availability and assist with inventory organization and product placement.
• Support daily store operations, including opening and closing tasks as directed.
• Follow all safety procedures and maintain a clean, professional sales area.
• Collaborate with Store Manager, Assistant Manager, and technicians to ensure customer satisfaction.
• Participate actively in team huddles and training sessions to strengthen knowledge and performance.
• Demonstrate reliability, flexibility, and a positive attitude in a fast-paced environment.

Connaissances

Strong communication

Interpersonal skills

Customer service

Learn new systems

POS familiarity

Formation

High school diploma or equivalent

Outils

POS systems

Description du poste

Belle Tire is seeking a Sales Associate in Michigan to deliver premium customer experiences in a fast-paced tire and automotive service retail environment. You will assist customers, process transactions, and promote products and services while upholding Belle Tire’s 6-Step Sales Process.

This role emphasizes teamwork, strong communication, and the ability to adapt to evolving promotions and financing options.