Automotive Retail General Manager - DIY & Services Lead

Advance Auto Parts; Highland (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Advance Auto Parts in Indiana is seeking an Assistant General Manager to lead store operations and profitability. You will oversee daily activities, coach team members, and ensure exceptional customer service while meeting sales objectives.

The role requires 2-3 years of leadership in retail, familiarity with P&L statements, and ASE P2 readiness. You will manage DIY services, scheduling, and store processes in a fast-paced environment.

Qualifications

• 2–3 years managing a team of 10–20 in retail.
• Profitability and business acumen experience.
• Ability to review P&L statements.
• English proficiency is essential.
• ASE P2 certification or readiness.
• Experience with scheduling and store operations processes.

Responsibilities

• Review and analyze P&L statements.
• Provide GAS3 selling experience for DIY and DIFM customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and promptly handle complaints.
• Manager on duty responsibilities (coaching, floor/phone management, task assignment, safety, open/close duties).
• Weekly scheduling process

Skills

Team leadership

Customer service

P&L analysis

ASE P2

English proficiency

Microsoft Excel

Inventory management

POS systems

Education

High school diploma or GED

Bachelor's in business or related

Tools

MS Word

PowerPoint

Job description

Advance Auto Parts in Indiana is seeking an Assistant General Manager to lead store operations and profitability. You will oversee daily activities, coach team members, and ensure exceptional customer service while meeting sales objectives.

The role requires 2-3 years of leadership in retail, familiarity with P&L statements, and ASE P2 readiness. You will manage DIY services, scheduling, and store processes in a fast-paced environment.