Automotive Rental & Service Coordinator — Customer Focus

Glendale-Chrysler-Jeep-Dodge-Ram-1; Glendale (MO); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical and dental insurance

Paid holidays, vacation, personal days

Paid training and development

Career growth opportunities

Employee vehicle purchase programs

Stable dealership environment

Team-oriented workplace

Resumo da oferta

Glendale Chrysler Jeep Dodge Ram is seeking a friendly and organized Automotive Rental & Customer Service Coordinator to join our service department in Glendale, MO. You will help customers stay on the road by coordinating rental and loaner vehicles while supporting service advisors and management.

Experience in automotive dealerships or customer service is helpful, with a requirement for a valid drivers license and the ability to drive a manual transmission. Saturday availability is expected.

Qualificações

• Friendly, professional attitude and strong customer service aptitude.
• Excellent communication and organizational abilities.
• Ability to multitask in a busy, customer-focused environment.

Responsabilidades

• Assist Customers: provide friendly, professional service with rental vehicle reservations, agreements, check-outs, and returns.
• Coordinate Rental Vehicles: monitor availability, manage check-in/check-out, and maintain accurate rental records.
• Support Our Service Department: coordinate transportation needs for customers whose vehicles are being repaired.
• Handle Documentation: verify drivers licenses and insurance, complete rental agreements, and maintain electronic records.
• Assist With Billing: coordinate with insurance companies, verify payment arrangements, and follow up on outstanding rental payments.
• Maintain Fleet Readiness: inspect returned vehicles for mileage, fuel, damage, and prep for next customer.
• Stay Organized: track rental activity using Excel and keep records up to date.

Conhecimentos

Customer service

Communication

Organization

Multitasking

Computer skills

Valid drivers license

Manual transmission driving

Availability on Saturdays

Background check & pre-employment drug

Descrição da oferta de emprego

Glendale Chrysler Jeep Dodge Ram is seeking a friendly and organized Automotive Rental & Customer Service Coordinator to join our service department in Glendale, MO. You will help customers stay on the road by coordinating rental and loaner vehicles while supporting service advisors and management.

Experience in automotive dealerships or customer service is helpful, with a requirement for a valid drivers license and the ability to drive a manual transmission. Saturday availability is expected.