Automotive Refinishing Tech

LKQ Corp.; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

LKQ Corporation is hiring a technical support specialist to assist the PB&E sales organization with customer-focused support to drive growth and retention. The role involves product demonstrations, in-shop training, and resolving product issues to prevent recurrence.

You will collaborate with customers and account teams to ensure high-quality service, support color matching, and help install and integrate products. Strong computer skills and communication are essential.

Qualifications

• High School Diploma or GED required.
• 3+ years of related experience in automotive or coatings field.
• Some college coursework desirable.
• 5+ years of automotive refinishing experience preferred.
• Paint training and I-CAR certifications are advantageous.

Responsibilities

• Provide technical support at the customer level with focus on sales growth and retention.
• Demonstrate products and run line trials for customers.
• Conduct in-shop product training for accounts as required.
• Resolve product failures and implement corrective actions.
• Assist with color matching and installation for accounts.
• Review repair processes to ensure proper product use and performance.
• Perform other assigned duties.

Skills

Outlook

Word

Excel

PowerPoint

Data interpretation

Presentation skills

Training others

Education

High School Diploma/GED

Some college coursework

5+ years automotive refinishing experience

Paint manufacturers' training (waterborne)

I-CAR certifications

Completion of paint manufacturers' training

Tools

Office software suite

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Responsible for providing technical support at the customer level, primarily supporting the sales growth and customer retention efforts of our PB&E sales organization with a high-quality customer focus.

Essential Job Duties

• Ensure that proper use of Health, Safety and Equipment practices are adhered to during work hours.


• Perform product demonstration and line trials to prospective and existing customers.


• Perform in-shop product training for new and existing accounts as required.


• Resolution of product failures\\problems. Will identify the systemic cause and provide asystem or process solution to eliminate reoccurrence.


• Support resolution of color issues with key accounts.


• Support sales and installation of new accounts.


• Provide technical review of therepair process focused on product-related matters. The objective is to ensure the proper use of the products we sell and to enhance customer output.


• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Minimum Requirements

Education & Experience

• High School Diploma/GED


• 3+ years of related experience.

Preferred Requirements

• Some college coursework desired.


• 5+ years of automotive refinishing experience.


• Completion of paint manufacturers' training in waterborne paint application.


• Strong color-matching abilities.


• I car certifications.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.


• Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.


• Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.


• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.


• Decisions generally affect own job or assigned functional area.


• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.


• Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

• Work is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse, frequently.


• The employee must occasionally lift and/or move up to 25 pounds.

Join us for an exciting career journey with positive, driven individuals.