Automotive Refinish Tech Representative

LKQ Corp.; Greensboro (NC); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401k with Generous Company Match

Tuition Reimbursement

Employee Discounts

Job summary

LKQ Corporation in Greensboro, NC, seeks an experienced Technical Support Specialist for the PB&E sales organization. You will provide customer-level support, perform product demonstrations and line trials, and train accounts on paint application and repair processes to enhance customer output.

Responsibilities include addressing product failures, assisting color issues for key accounts, supporting new account installations, and reviewing repair processes for product compliance.

Qualifications

• High School Diploma or GED required.
• 3+ years of related automotive refinishing experience.
• 5+ years automotive refinishing experience preferred.
• I-CAR certifications preferred.
• Strong color-matching abilities and training in waterborne paints.

Responsibilities

• Provide technical support at the customer level for PB&E sales.
• Demonstrate products and run line trials for prospects and customers.
• Conduct in-shop product training for new and existing accounts.
• Resolve product failures and identify systemic causes with solutions.
• Assist with color issues for key accounts and new installations.
• Review repair processes to ensure proper product use and output.

Skills

Automotive refinishing

Color matching

I-CAR certifications

Technical support

Outlook

Excel

Education

High School Diploma/GED

Some college coursework

Tools

Outlook

Word

Excel

PowerPoint

Job description

### Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!Responsible for providing technical support at the customer level, primarily supporting the sales growth and customer retention efforts of our PB&E sales organization with a high-quality customer focus.**Essential Job Duties*** Ensure that proper use of Health, Safety and Equipment practices are adhered to during work hours.* Perform product demonstration and line trials to prospective and existing customers.* Perform in-shop product training for new and existing accounts as required.* Resolution of product failures\\problems. Will identify the systemic cause and provide a system or process solution to eliminate reoccurrence.* Support resolution of color issues with key accounts.* Support sales and installation of new accounts.* Provide technical review of the repair process focused on product-related matters. The objective is to ensure the proper use of the products we sell and to enhance customer output.* Assume other duties as assigned.**Supervisory Responsibilities*** Not responsible for supervising employees.**Minimum Requirements****Education & Experience*** High School Diploma/GED* 3+ years of related experience.**Preferred** **Requirements*** Some college coursework desired.* 5+ years of automotive refinishing experience.* Completion of paint manufacturers' training in waterborne paint application.* Strong color-matching abilities.* I car certifications.**Knowledge/Skills/Abilities*** Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.* Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.* Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.* Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.* Decisions generally affect own job or assigned functional area.* Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.* Handle multiple tasks or projects simultaneously with moderate complexity.**Essential Physical Demands/Work Environment*** Work is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse, frequently.* The employee must occasionally lift and/or move up to 25 pounds.**Benefits:*** Health/Dental/Vision Insurance* Paid Time Off* Paid Parental Leave* Fertility Coverage* 401k with Generous Company Match* Company Paid Life Insurance and Long-Term Disability* Short-Term Disability* Employee Assistance Program* Tuition Reimbursement* Employee Discounts