Automotive Receptionist / Greeter

Atlantic Auto Group; New York (NY); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Sick Leave

401(k)

Paid Time Off (PTO)

Competitive Pay Plans

Employee Discount purchase program

Employee Assistance programs

Employee Referral Program

Job summary

Atlantic Auto Group is seeking an enthusiastic Receptionist/Greeter to join our team in a full-time role. You will manage high-volume calls, assist customers with payments and scheduling, and support daily operations with a professional, courteous presence.

The position offers growth within a family-like environment and opportunities to develop professionally. We value a positive attitude and strong communication skills, with a focus on delivering exceptional customer service.

Qualifications

• Exceptional communication and customer service skills.
• Ability to remain calm and composed under pressure.
• Strong organizational skills and ability to multitask.
• Friendly, professional, and approachable demeanor.
• Must pass background, DMV, and drug screening checks.

Responsibilities

• Manage high-volume phone lines and handle calls efficiently.
• Process customer payments with cash or cards and issue receipts.
• Assist customers with paperwork, scheduling, and directing inquiries.
• Take clear messages and escalate issues to management when needed.
• Perform general clerical duties including filing and mail processing.
• Greet visitors warmly and create a strong first impression.
• Maintain organized records and timely documentation.
• Support team members and cover additional tasks as needed.

Skills

Communication

Customer service

Organization

Phone etiquette

Team player

Education

High school diploma or GED

Job description

Job Description

We are seeking an enthusiastic and professional Receptionist / Greeter to join our team, offering an exceptional career opportunity for individuals who are committed to success and growth. This position plays a pivotal role in our operations and offers significant potential for professional development within the company.

At our organization, we pride ourselves on creating a welcoming, family-like environment for customers, staff, and the community. Our unwavering commitment to quality and customer satisfaction sets us apart, and we are looking for a motivated individual to contribute to that mission. As part of our team, you will receive support from a dedicated management team focused on helping you achieve your personal and professional goals.

Why Join Us?

• Career Growth: Opportunities for advancement in a dynamic and supportive environment.
• Team Culture: We value every team member, ensuring that everyone feels like part of our close-knit family.
• Comprehensive Benefits: Full-time employees are eligible for medical, dental, and vision benefits after 90 days of employment.

Responsibilities:

• Manage high-volume phone lines, ensuring efficient call handling and timely response.
• Process customer payments, including cash and credit card transactions, and provide receipts.
• Assist customers with various needs, including paperwork, appointment scheduling, and directing inquiries to the appropriate team member.
• Take clear and concise messages, prioritize important calls, and resolve customer issues effectively.
• Perform general clerical duties, including filing, mail processing, and report generation.
• Greet all visitors with a warm, sincere, and professional demeanor, ensuring an excellent first impression.
• Handle customer complaints or upscale issues to management when necessary.
• Maintain organized records and complete required documentation accurately and on time.
• Support other team members and perform additional tasks as needed.

Qualifications:

• High school diploma or GED required.
• Prior experience in a receptionist or cashier role is preferred.
• Exceptional communication and customer service skills, with the ability to remain calm and composed under pressure.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Friendly, professional, and approachable attitude.
• Strong telephone etiquette and time management abilities.
• Must pass background, DMV, and drug screening checks.

Ideal Candidate:

We are looking for a highly dependable individual with a positive attitude and a passion for delivering exceptional customer service. You should be organized, detail-oriented, and able to work efficiently in a fast-paced environment. If you’re looking for a role where your contributions are valued and your career can grow, we’d love to hear from you.

Work Schedule:

This is a full-time position, requiring flexibility to work weekdays and one weekend day.

Schedule 5 Day Workweek (40 hours) Incl Nights and Weekends

Schedule 5 Day (40 Hour) Workweek includes Nights and Weekends. Must be able to work 4 weekdays and 1 weekend.

Hours Example :

Weekdays could be 1 pm - 9 pm or 9 am - 5 pm.

Saturdays — 9 am to 6 pm

Sundays — 11 am to 5 pm

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Sick Leave
• 401(k)
• Paid Time Off (PTO)
• Competitive Pay Plans
• Employee Discount purchase program
• Employee Assistance programs
• Employee Referral Program

Company Description

WHY WORK FOR THE ATLANTIC AUTO GROUP?

The Atlantic Automotive Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic has locations all over Long Island. Atlantic brands include Genesis, Hyundai, Honda, Toyota, Kia, Chevrolet & Cadillac.

With over 1200 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties. As Atlantic continues to add new locations, finding new employees is a major priority.

The group firmly believes in cultivating talent from within, seeking out talented employees who can become Atlantic’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels.

Atlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races and nationalities.

WE WELCOME VETERANS

We believe in the abilities of our military, and we’re actively recruiting them to the Atlantic Auto Group team. Hiring a veteran can be one of the best decisions a company can make. Military veterans are quick learners and they're team players. They are leaders with discipline, training, and a passion for service. We’re actively recruiting veterans, transitioning military, service members, and their families to bring these attributes to Atlantic and to help us build a better business.

OUR BENEFITS

We currently offer discounted vehicle purchases to all employees and medical, dental, and vision, paid time off & sick leave as well as 401k benefits to ourfull-timeemployees who’ve met their eligibility requirements. With competitive pay plans, a 401k program, and Atlantic’s commitment to customer service, it’s no surprise that the Atlantic Auto Group is the eighth largest privately-owned car dealership group in the country.

We want to hire only the best, so all applicants must successfully pass a drug and background check and have a clean and valid NY State License.