Automotive Quick Lane Manager - Growth, Benefits, Leadership

CrossRoads Ford Group; Wake Forest (NC); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental & Vision Insurance

Disability Insurance

Life Insurance

401k Match

Paid Time Off

Sunday Closed

Résumé du poste

CrossRoads Ford Group in Wake Forest, NC, seeks an experienced Service Department Manager to lead the Quick Lane team and ensure smooth shop operations. You will drive customer satisfaction, control costs, and collaborate with other departments to achieve dealer goals.

You will hire and develop staff, uphold manufacturer standards, and maintain policies while fostering a professional, ethical work environment that aligns with our vision and values.

Qualifications

• Minimum two years in automotive retail or service required.
• Dealership management experience is a plus.
• Must be at least 18 years old and eligible to work in the US.
• Valid driver's license required.
• Must pass drug screen, background, and motor vehicle records checks.

Responsabilités

• Oversee all aspects of Quick Lane department
• Monitor sales, gross profit, and expenses on a daily basis
• Work closely with other department managers
• Handle any customer concerns that need management involvement
• Maintain a positive working relationship with manufacturer representatives
• Keep open repairs orders current
• Hire, train, motivate, council, and monitor the performance of all service department staff
• Maintain training and certification requirements per manufacturer and dealer standards
• Demonstrate behaviors consistent with the companys Vision, Mission, and Values in all interactions with customers, co-workers and suppliers
• Adhere to all company policies, procedures and safety standards
• Prolonged periods of computer usage and data entry
• Any other duties assigned by management necessary to fulfill the companys needs

Connaissances

Automotive industry experience

Management experience

Legal working age

Work eligibility in US

Valid driver's license

Background/drug screen clearance

Description du poste

CrossRoads Ford Group in Wake Forest, NC, seeks an experienced Service Department Manager to lead the Quick Lane team and ensure smooth shop operations. You will drive customer satisfaction, control costs, and collaborate with other departments to achieve dealer goals.

You will hire and develop staff, uphold manufacturer standards, and maintain policies while fostering a professional, ethical work environment that aligns with our vision and values.